
Park Place Lexus Grapevine
Grapevine, TX
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Jay provided outstanding service, he was very attentive to my needs without being too pushy. It was a great buying experience and I look forward to buying my next Lexus in the future. to my needs without being too pushy. It was a great buying experience and I look forward to buying my next Lexus in the future. More
In late May I decided to buy my youngest of four children a newer used car. I note this to assure that I've bought many used cars at many dealerships throughout DFW over the past 15 years. My wife and I esta a newer used car. I note this to assure that I've bought many used cars at many dealerships throughout DFW over the past 15 years. My wife and I established a budget and a plan to locate a quality vehicle at a fair price. Our budget was admittedly low. Heading home from our day-long quest, we decided to visit Park Place Lexus and soon after arriving we met Matt. We shared with Matt our budget and goals. At first blush it was obvious that Park Place did not have anything within our budget, but we continued to discuss with Matt the options, their inventory, and observed the culture at Park Place and Matt's causal but pro-active nature. Glad we did!! We closed a deal on a 2 year old car still under manufacturers warranty; higher than our planned budget, but well worth the price. Matt did an excellent job in listening to our needs, presenting his inventory, and very patiently working through the process. We took the car home that evening. Matt upheld all of my expectations throughout the process from hello to post-delivery. My highest compliments to Matt and Park Place are: 1. sincerity. 2. sensitivity to our needs. 3. taking care of details 4. patients. And the ultimate compliment to Matt; I'll work with Matt and Park Place again in the near future - my wife's next new car... More
This was the second car we purchased from Josh at Park Place. Once again, he was highly professional and dealt with us on a fair and respectful basis. He did not waste our time, and was extremely knowle Place. Once again, he was highly professional and dealt with us on a fair and respectful basis. He did not waste our time, and was extremely knowledgeable of the Lexus product line as well as the overall market. We will definitely recommend Josh and the Park Plaxe dealership to our friends. Pam and Greg Jacobson More
Ed made our purchase the most pleasant possible. He was patient and upfront with us about what was available. We could not have asked for a better car buying experience. patient and upfront with us about what was available. We could not have asked for a better car buying experience. More
This is my 4th leased vehicle from Park Place Lexus. I keep returning because Park Place makes the leasing experience very pleasurable and provides wonderful, friendly service for these great vehicles. Da keep returning because Park Place makes the leasing experience very pleasurable and provides wonderful, friendly service for these great vehicles. David Garlitz handled the leasing in a very smooth, professional and knowledgeable manner. He has followed up after the sale which is much appreciated. I highly recommend both David Garlitz and Park Place Lexus and would use them again for my next Lexus. More
This dealership has been first class for many years. I have purchased three autos and have had several others serviced here and I have rarely been disappointed. In fact, they ususally beat their estimate have purchased three autos and have had several others serviced here and I have rarely been disappointed. In fact, they ususally beat their estimated time to have service done and, if you like, they will provide a loaner car so you can do your shopping while your car is being worked on. As for new sales, they go out of their way to make you comfortable and will work with you on a final price and trade-in value. I have been very pleased with the whole process from start to delivery of new sales. More
Molly is AMAZING!! She arranged for me to trade in my car for a new lease and it was like Christmas! Thank goodness she called me. With my new lease, I save $50/month from my previous payment. Plus, I g car for a new lease and it was like Christmas! Thank goodness she called me. With my new lease, I save $50/month from my previous payment. Plus, I got the first month's payment free, the free one year subscription to Destion Assist resulted in a $500 credit for my previous 2 year purchase I did on my old car. Then, I received a folder FULL of coupons for wine, meals, flowers, all sorts of freebies around town. The best part is that Molly got me in and out in less than an hour. She is alot of fun to work with. Very honest and accommodating. If you don't work with Park Place Grapevine and Molly, you are missing out. More
Mr. Schock was attentive, and he had our trust very early in the sales presentation. We never felt pressured. Although we had not met him before, a rapport was established. He obviously knew his product a in the sales presentation. We never felt pressured. Although we had not met him before, a rapport was established. He obviously knew his product and was enthusiastic about it and about the dealership. Our purchase of the auto was a pleasant, first class experience. More
Yes, I would definitely recommend this dealership and my sales consultant. This is the third vehicle that I have purchased from Pat and I feel that I'm dealing with family now. Each experience has been hi sales consultant. This is the third vehicle that I have purchased from Pat and I feel that I'm dealing with family now. Each experience has been highly professional, efficient and very respectful of my time. More