Park Place Lexus Grapevine

Have not had problems with sales or service team. The people are friendly and attentive. Dealership has cut back on things like car washes and amenities while waiting f die service. The people are friendly and attentive. Dealership has cut back on things like car washes and amenities while waiting f die service. More

Best place I have ever purchased a vehicle. My sales person was fantastic.I will be referring yall to everyone My sales person was fantastic.I will be referring yall to everyone More

Jessica was super helpful, knowledgeable, and proficient. As I walked up to the dealership it was the end of the day and she was leaving. I asked if they were closed and she said, "not for you." I'm a slo As I walked up to the dealership it was the end of the day and she was leaving. I asked if they were closed and she said, "not for you." I'm a slow decision maker and wasn't planning on buying something immediately. With Jessica's guidance, and without pressure, we found something we didn't expect and bought the car on the spot. The dealerships "one touch" program allowed me to deal only with Jessica. No crazy trips back and forth to her manager or the finance department. Easy, quick and much appreciated. Five stars to Jessica and Park Place Lexus! More

I was buying from out of town so I had the car picked before I traveled to get it. The salesman, Rob, was good communicating with me and picked us up when we arrived at DFW. The dealership uses a third p before I traveled to get it. The salesman, Rob, was good communicating with me and picked us up when we arrived at DFW. The dealership uses a third party service for paperwork, that seemed to take longer than normal. They said that would save me a trip to the DMV to get my tags, we will see if that works. There were a few extra forms to fill out and one form had some blanks we weren’t real comfortable with. I most likely would refuse to sign that next time. The delivery of the car was done by another employee, Kris, he is specialized in the technology settings of the car. He did an excellent job of explaining the settings to us and getting us going. More

This is the 6th vehicle we have purchased from Park Place. The sales experience and ongoing service and support is exceptional. And that covers almost 30 years! They are simply the best. Place. The sales experience and ongoing service and support is exceptional. And that covers almost 30 years! They are simply the best. More

Greg is a great service person and the staff are very polite, honest and detailed. polite, honest and detailed. More

Park Place Lexus makes the Lexus experience very easy! Missy, our service representative, was very helpful and kept us updated along the way. Missy, our service representative, was very helpful and kept us updated along the way. More

We have received Good service over the last 12 plus years- thank you for helping years- thank you for helping More

Had a wonderful experience at Park Place Grapevine! Bobby was our sales person and we loved working with him! Everyone at the dealership was so kind and welcoming and I so appreciated Rene spending tim Bobby was our sales person and we loved working with him! Everyone at the dealership was so kind and welcoming and I so appreciated Rene spending time teaching us about the technology in our new Lexus. Would highly recommend! More

Park Place Lexus is always fast and efficient. I usually wait to have service done. I usually wait to have service done. More