Park Place Lexus Grapevine

My wife and I were very impressed by the on-line representation the vehicles available in the Lexus Certified Pre-Owned catagory. The photographs, description and Car Fax Data was much more compreh representation the vehicles available in the Lexus Certified Pre-Owned catagory. The photographs, description and Car Fax Data was much more comprehensive than New Car statistics. The quality of the actual vehicle, together with the 3 year, 100,000 ml warranty was a definite factor in our final decision. Upon arrival at the dealership we were generally impressed with the overall air of Quality & Service that proved to be indicative of the overall purchase experience. The 2011 ES350 which we selected was immaculate and after 5 weeks of ownership continues to exceed our expectations. Thanks to Hasan for a great deal on a very impressive vehicle. More

This was our second Lexus purchased at Park Place. Everyone is so customer service oriented that both purchases have been as good as it gets when buying a car. Walter Onubogu was very helpful and tho Everyone is so customer service oriented that both purchases have been as good as it gets when buying a car. Walter Onubogu was very helpful and thorough throughout the entire process. Thanks for the great service. More

It was fun working with Ming. He's got a great positive attitude and worked hard to get us the right car/price at the price point we were looking for. Our GS performs well as our past Lexus cars did. attitude and worked hard to get us the right car/price at the price point we were looking for. Our GS performs well as our past Lexus cars did. More

John Schock is very thorough and professional. I didn't have a good idea of which make, model or year of vehicle I wanted. John was patient and explained everything about the different models and options i have a good idea of which make, model or year of vehicle I wanted. John was patient and explained everything about the different models and options in great detail. He demonstrated several different vehicles and we test drove at least 5 different ones to help me decide. The sale and delivery was smooth, fast and delivered with everything I selected - ready to go and in working order. All in all a very positive experience and will recommend John and Park Place to all my friends who are in the market for a new vehicle. More

The sales process and service delivery have always been outstanding at this dealership. All associates are professional, courteous, and service oriented. The facilities provided for customers is also out outstanding at this dealership. All associates are professional, courteous, and service oriented. The facilities provided for customers is also outstanding: Clean, comfortable, and accomodating. This is my fourth Lexus leased at this dealership, and they have never let me down. More

We have purchased a number of vehicles both new and used from Park Place Grapevine and the reason we do so is that they have a great product but the main reason we keep coming back is the people. Every one from Park Place Grapevine and the reason we do so is that they have a great product but the main reason we keep coming back is the people. Every one has always acteprofessionally and we always feel comfortable even when negotiating the final price. On the few occasions that there have been problems, they have always been taken care of satisfactorily and promptly. Mike Smith was a new sales consultant for our last two purchases and it was a pleasure doing business with him. He was the consummate professional. thank you Mike! More

Excellent experience. Went in to see Tom Miles at 11am to have old vehicle evaluated for trade-in, and was driving away in new vehicle by mid-afternoon. Tom made it simple, and had the financing done quickl have old vehicle evaluated for trade-in, and was driving away in new vehicle by mid-afternoon. Tom made it simple, and had the financing done quickly. Will highly recommend Park Place Lexus and Tom Miles. More

We had previously purchased two cars from Clay so when it was time to buy, we called him first. As before, he was easy to work with, gave us great service and we paid a fair price. was time to buy, we called him first. As before, he was easy to work with, gave us great service and we paid a fair price. More

It was the best experience I've had buying a vehicle. Dorian and Molly took great care of us. I will definitely be back to this dealership. Dorian and Molly took great care of us. I will definitely be back to this dealership. More

I have purchased 1 lexus and leased 3 lexus. One from Park Place Plano and three from Park Place Grapevine. We leased a RX for my wife from John Schock. He made us very comfortable with the entire proc Park Place Plano and three from Park Place Grapevine. We leased a RX for my wife from John Schock. He made us very comfortable with the entire process which included a trade in. He continued to keep contact with us and helped with a couple service issues. Because of his professionalism and integrity he earned our trust to do two more leases with John. Each purchase was handled with great professionalism and follow up. I have purchased many vehicles from many dealers around the country and many of those experiences were painful due to a weak sales person and a dealer that didn't want to deal in a fair and pleasant manner. That wasn't the case with Park Place Grapevine and John Schock was the best I've ever worked with in my 50 years of car buying. I commend him and Park Place for the good work. More