Park Place Lexus Grapevine

Working with Ezell Williams hass been a pleasure. He has patiently dealt with us when we didn't buy a car from him and then worked with the same courtesy when we finally did buy from him. Beyond the ex patiently dealt with us when we didn't buy a car from him and then worked with the same courtesy when we finally did buy from him. Beyond the excellent service in Sales, the 7 years of dealing with the Service Dept. has gone without a hitch. The work has been one in a timely manner and they have never tried to oversell a service procedure. I will happily come back to this dealership. More

What a wonderful experience! In the past looking for a car has been a stressful experience, but this was not the experience at Park Place Grapevine. Everyone was so helpful...even when I went for my comp car has been a stressful experience, but this was not the experience at Park Place Grapevine. Everyone was so helpful...even when I went for my complimentary car wash each employee treated me with respect and was very kind! I would definitely recommend them to anyone!! More

We love MIng. He is the best! We have bought 2 cars from We love MIng. He is the best! We have bought 2 cars from him and will continue to buy all of our cars from him. Friendly, trustworthy and knowledgab We love MIng. He is the best! We have bought 2 cars from him and will continue to buy all of our cars from him. Friendly, trustworthy and knowledgable! He is awesome! More

I had visited another Lexus dealership 6 years ago and did not like the way the sales person treated me. He was forceful, in a hurry to make a deal and not very friendly. When I first visited this Lexus did not like the way the sales person treated me. He was forceful, in a hurry to make a deal and not very friendly. When I first visited this Lexus dealership 6 years ago (to buy my first Lexus), I was treated with respect and courteous. For 6 years now, I have always dealt with this dealership. Everybody is so nice and pleasant to deal with. Ned is a superior sales person, friendly, no presure, knowledgeable about the cars and I trusted him to get me the best deal on my new car. I am extremely pleased and satisfied with my over all experience with this dealership and will continue to do business with them. More

Pat Goebel did an excellent job in selling me my new Lexus. He works in a low pressure manner, gives you plenty of time to make a decision, and was very helpful in every aspect of the deal. Park Place Lexus. He works in a low pressure manner, gives you plenty of time to make a decision, and was very helpful in every aspect of the deal. Park Place is more than a dealership, they have created a wonderful experience in which to buy and maintain your vehicle. I highly recommend both Pat and Park Place Lexus. More

I've had some pretty horrible buying experiences before. I wasn't treated seriously, felt pressured and felt that because I am a woman, I didn't know what I was talking about. I walked into Park Place Lexus I wasn't treated seriously, felt pressured and felt that because I am a woman, I didn't know what I was talking about. I walked into Park Place Lexus Grapevine a few days ago, and can honestly say that I had the most refreshing car buying experience of my life. I met Johnny Malaspina and he treated me with respect and listened to my objectives and really worked with me to find the best car for my money. I am absolutely thrilled with my 2010 IS250!! It is exactly what I was looking for even though I didn't know exactly what I wanted. Johnny was dead on when he suggested this one! And the courtesy car washes are a nice plus! I will recommend to all my friends and family that they go see Johnny Malaspina at Park Place Lexus Grapevine for ANY of their vehicle needs!!! More

Casey and Matt both worked hard to come up with creative methods to ensure a positive experience. My wife is extremely happy with her automobile and great service. methods to ensure a positive experience. My wife is extremely happy with her automobile and great service. More

My husband and I have never had a better car buying experience than we did at Park Place Lexus in Grapevine, TX. Our salesperson, Johnny Malaspina, was a pleasure to work with - we never felt the press experience than we did at Park Place Lexus in Grapevine, TX. Our salesperson, Johnny Malaspina, was a pleasure to work with - we never felt the pressure that has happened in previous car buying experiences. From the moment we entered the dealership, everyone was friendly and professional, and that attitude has continued after the purchase. We purchased a certified pre-owned Lexus, and the next day noticed some small scrapes on the lower front bumper. They told us to bring it in, they fixed it free of charge, and provided a loaner while the work was being done. Most dealerships would tell us that it is a pre-owned car, so it will have some scratches, and wouldn't do anything! Anyway, we are hooked! We will continue to be customers with Park Place Lexus in the future, and will work with Johnny Malaspina as our salesperson the next time as well! More

I worked with a wonderful salesman, Mr. Tom Miles, of Park Place Lexus. He made the transaction very quick and efficient. He did not pressure us and he was very courteous. Park Place Lexus. He made the transaction very quick and efficient. He did not pressure us and he was very courteous. More

Best experience I have had buying a car!! Communicated with Mark Griffiths over email about the details of the car and my trade in since I live in Houston. I arrived at the dealership at 9:00am on a Satur with Mark Griffiths over email about the details of the car and my trade in since I live in Houston. I arrived at the dealership at 9:00am on a Saturday and my car was right in front, squeaky clean, waiting for me to drive it home! Bridgett made the finance process very easy and when I opted to add the Resistall package, they took the car back immediately and had me out after an hour. They also tinted the windows at my request and Mark personally helped me set up my phone with the blue tooth system. I LOVE my 2012 Lexus is250 and will be a lifetime Park Place customer!! Thanks again!!! More