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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,306 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,306 reviews

March 18, 2021

Fernando was very attentive and meet our needs accordingly. He was exceptional at delivering top notch customer service and I would highly recommend him to my friends and family for any future ca More

by MMorales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Mar 20, 2021 -

Park Place Lexus Grapevine responded

:-) Wow! Thank you for rating us so many stars!

March 18, 2021

Park place is great! It’s a beautiful location with all the perks. The salespersons that assisted me were knowledgeable, courteous and and very helpful More

by Jacqueline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Ash Afrouzi, Fernando Diaz-Marquez
Mar 20, 2021 -

Park Place Lexus Grapevine responded

Jacqueline, thank you again for taking the time to let us know how we did!

March 15, 2021

Where do I even start? From the first time I contacted Brian until the very end he never left my side. As soon as “the car” showed up he got the process going. When I arrived, the car was already pulled u More

by ASHLEE.WILBURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 16, 2021 -

Park Place Lexus Grapevine responded

ASHLEE.WILBURN, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 14, 2021

Brian is the absolute best! I have bought a lot of cars over the years and wish I had Brian back then. He is so personable, knowledgeable and helpful. He spent a lot of time talking with me to find out exa More

by sharonlongman713
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 15, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

March 13, 2021

Brian was great! I really appreciate what he's done for me and the time he took to explain everything. Thank you for putting that bow on my car for me. It made it very memorable ❤️ More

by Karla H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Safianow
Mar 15, 2021 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

March 13, 2021

I’ve had the best experience from my initial call, entry personnel, to the drive off with my new Lexus! All completed in just a few hours! Silas was impeccable with his knowledge of Lexus products to assuri More

by arliapolley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Tarus
Mar 15, 2021 -

Park Place Lexus Grapevine responded

arliapolley, thanks so much for rating us so high! Be safe on the road!

March 13, 2021

Fernando give a excellent service and great deal He Fernando give a excellent service and great deal He treated me like a family member I love to come back this place to purchase another vehicle .. More

by Homy6835
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
Mar 15, 2021 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 12, 2021

Great experience , Sean was very knowledgeable and professional also very helpful! We will definitely send more clients there! Everyone was very helpful and friendly , thank you! More

by SHPRESA8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
Mar 15, 2021 -

Park Place Lexus Grapevine responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 12, 2021

Our old salesperson retired and they paired us with Silas. He was great and was able to handle everything we needed to get new vehicle. More

by topcagtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silas Tarus
Mar 15, 2021 -

Park Place Lexus Grapevine responded

Thank you topcagtx! We hope to be of service to you again!

March 10, 2021

Every part of my experience was seamless. They took care of the process perfectly and I know that I will absolutely recommend them. My sales personnel was amazing!! More

by Leeannco83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Velasquez
Mar 13, 2021 -

Park Place Lexus Grapevine responded

We always appreciate positive reviews! Thank you, and happy motoring!

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