Park Place Lexus Grapevine

Consistently great service! I have been dealing with Park Place since 2002 buying pre-owned, as well as new Lexus' from Park Place. I have come to count on their personnel as th I have been dealing with Park Place since 2002 buying pre-owned, as well as new Lexus' from Park Place. I have come to count on their personnel as the best of the best! They know the vehicles inside and out and have never failed to stand behind any concern or issue that arises, now matter how insignificant it may appear to be. They have earned my respect and recommendation to many other Park Place clients. I recently had the privilege of trading with Mark Griffiths, Internet Sales Manager, on my newest pre-owned vehicle. Additionally, upon learning of Mr. Butch Shank's promotion with the Service organization, I have been introduced to Mr. Corlie Hammil to take care of my service needs. Both of these gentlemen have demonstrated superior client services and I look forward to my continued relationship with Park Place Grapevine. More

I love my Lexus Hybrid! After my initial online research, I had originally thought I wanted the CT 200h. After driving it: not. But I had on the same outing driven an ES 35 After my initial online research, I had originally thought I wanted the CT 200h. After driving it: not. But I had on the same outing driven an ES 350, decided that was the right vehicle, nd was awatching the various online deals for about a month because I wasn't quite ready to buy. Then the first used ES 300h's popped on, and I was sold: the features I wanted in a hybrid with the feature I wanted in a luxury car. Park Place Grapevine had the first three I saw come on the market in the DFW area. Jae Lee responded to my internet inquiries, and then was responsive to everything along the purchase process. He (and Jeff in the Numbers Crunching dept) made it happen, and now I'm a Happy Hybrid Lexus Driver! More

Fantastic experience! I had been around various dealerships before coming into Park Place Grapevine. I must say it was a wonderful experience being there and a marked diffe I had been around various dealerships before coming into Park Place Grapevine. I must say it was a wonderful experience being there and a marked difference from others. My car purchase was handled by Hasan Qazi. He was forthcoming with all the information and made the purchase extremely easy for me. Though I was buying a pre-owned Lexus but with the care that was shown by Hasan, it almost felt that I was purchasing a new one. Excellent place and excellent people! More

Great service, EVERY time! This is the 3rd vehicle I've bought from Park Place Lexus.. every time i go into this dealership its a wonderful experience! I cant imagine going any This is the 3rd vehicle I've bought from Park Place Lexus.. every time i go into this dealership its a wonderful experience! I cant imagine going anywhere else! More

Park Place makes buying a car a pleasant experience We turned in our leased 2013 RX350s. I decided to lease a 2014 GS350, and my wife leased a 2015 RX350. This time we both chose silver body color wit We turned in our leased 2013 RX350s. I decided to lease a 2014 GS350, and my wife leased a 2015 RX350. This time we both chose silver body color with black interior. The entire transaction was handled smoothly and quickly by the staff at Park Place. We worked with Walter on our first lease, and again on this transaction. He made the whole process very enjoyable. I was impressed that Matt Woolsey, General Manager, made it a point to meet with us and thank us for doing business with PP-Grapevine. More

Business Marketing Vehicle Mark Griffiths was a pleasure to work with on the purchase of our business marketing vehicle. He even went above and beyond and delivered to us in Wi Mark Griffiths was a pleasure to work with on the purchase of our business marketing vehicle. He even went above and beyond and delivered to us in Wichita Falls! Thank you and look forward to doing business with Park Place Lexus in the future! More

This is number four from Park Place Lexus, need I say more! I have been sold on Park Place Lexus Grapevine for a very long time. They are competitive in pricing. The service is excellent, I have had the same I have been sold on Park Place Lexus Grapevine for a very long time. They are competitive in pricing. The service is excellent, I have had the same advisor from day one, that says a great deal about the company as well. Not only would I recommend Park Place Lexus Grapevine, I have. My family and friends are satisfied and happy customers as well. I am spoiled to the friendliness, the customer service and the very competent staff,. When others complain about their car buying/leasing experience, I smile and simply recommend Park Place Lexus Grapevine. How often can you tell your dealership "Thanks for making my love of my RX even better with such great service"? More

Purchasing a used car comfortably. After doing some online research, I drove to Park Place Lexus to look at used cars. The salesman that came up to help me was Ryan Frederick. I insta After doing some online research, I drove to Park Place Lexus to look at used cars. The salesman that came up to help me was Ryan Frederick. I instantly felt at ease with with his low key manner. He was able to find a low mileage car for me that matched my list of requirements. There was no hype or pressure to buy the car. I did a test drive on Saturday and was able to take the car home until Monday to allow time for me to decide on the car. The trade in on my BMW was very fair. I was comfortable with the whole transaction and felt I could rely on his honesty and expertise. Also Josh Patel was very professional and friendly in handling the paperwork to complete the transaction. I would definitely send friends and family to Park Place Lexus in Grapevine. More

Excellent Customer Relations The Park Place team was very professional from start to finish. They made car buying an easy and hassle- free experience. From the car showing to the The Park Place team was very professional from start to finish. They made car buying an easy and hassle- free experience. From the car showing to the finance department everyone was friendly, but most importantly they were straight-shooters. I will definitely be a returning customer. More

We Love Our New lexus - Mike Smith For President Mike Smith did an excellent job selling us out new Lexus. His professionalism and no pressure approach was a welcome experience! The finance team wa Mike Smith did an excellent job selling us out new Lexus. His professionalism and no pressure approach was a welcome experience! The finance team was also very accommodating and thorough. The Grapevine location is very convenient with easy access now that the DFW connector project is complete. More