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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,342 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,342 reviews

March 03, 2015

Worth the drive from Weatherford. Reed did a great job in service. I worked up a good deal with Mike Logan and left with a new SUV for my wife. Once I agreed to purchase Mike did every More

by xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed
February 12, 2015

WONDERFUL! This was my first experience buying a car. You always here horror stories when someone buys a car: people taken advantage of, spending the entire day/ More

by JessiMay026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily House
February 06, 2015

Unethical Used Car Sales I attempted to purchase a used Lexus SUV from the dealership. I was in constant communication with the salesperson and reached a point in which I was More

by Rivercity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Welter
Feb 06, 2015 -

Park Place Lexus Grapevine responded

Hello, we regret that we were unable to reach a successful deal regarding the purchase of the Lexus you were interested in. As we've explained, we received two level offers in terms of price at the same time, and it came down to an issue of timing. The other client was willing to say "yes" to the vehicle first. It was never our intention to delay your transaction, and we apologize for the inconvenience. We wish you the best.

Feb 15, 2015 -

Rivercity responded

Disagree. Even if I agree with your version of the facts, which I do not, this does not explain being told that the vehicle was available when it indeed was not. Again, I stand by my comments that this deal was unethical.

November 06, 2014

Over all experience I went into Park Place Lexus Dealership in Grapevine, I was greeted promptly, one of my friend had a very good experience here so he had recommended m More

by rmuhammedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hasan Qazi
October 27, 2014

Ezell Williamson Is the Best My Mercedes SL500 was totaled on October 24th and my insurance gave me my check on October 25th. I called Ezelle and asked him if he could find me a c More

by teresa.ntheknow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezell Williamson
Oct 28, 2014 -

Park Place Lexus Grapevine responded

Teresa, we are committed to providing the best in client care, and we are so pleased that Ezell truly went above and beyond to match you with the car to suit your needs. We also aim to make every step of your transaction as efficient as possible, and we’re happy to hear that the purchase of your 2011 ML350 was the smoothest car-buying experience you’ve had.

October 20, 2014

7th Park Place vehicle I just purchased my 7th Park Place vehicle. I, like many, have numerous choices when purchasing a car but choose to return to park place everytime. More

by selma3767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patel
Oct 22, 2014 -

Park Place Lexus Grapevine responded

We are happy that you’ve repeatedly chosen Park Place Dealerships for your vehicle purchases, and truly appreciate loyal clients such as yourself. We look forward to many more years of doing business with you.

October 17, 2014

Awesome saleman and dealer I just bought a used RX350 which is my 3rd Lexus through Joe Phu at Pask Place Lexus. I am very pleased with his professional experiences and recommen More

by Tony Phan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Phu
October 16, 2014

Awesome sells team !!! I was so pleased with the service of this dealership. I shopped online from 3 hours away. From the first questions I had about the vehicle till I drov More

by gjfalcon64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miles, Shane Welter
October 09, 2014

Great deal at a fair price. I purchased a fully loaded preowned Impala. The salesperson was excellent in explaining the deal and working through all of the paperwork. It was no h More

by Bonzo Boogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Welter
October 08, 2014

Hassle free process My car purchase was an easy and smooth process. Enjoyed working with Casey on the purchase. Everyone at the dealership was friendly and willing to mak More

by emcurtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Case
Oct 09, 2014 -

Park Place Lexus Grapevine responded

At Park Place Dealerships, we understand the value of your time. That’s why we strive to make every transaction as smooth as possible to get you into your new vehicle and on the road faster. We are happy to hear that Casey delivered on this promise and made the purchase of your new car an efficient process.

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