
Park Place Lexus Grapevine
Grapevine, TX
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Josue Escoto made my dream come true! My experience at Park Place Lexus in Grapevine was absolutely amazing!!! Josue made it possible for me to find the most perfect option for my situatio My experience at Park Place Lexus in Grapevine was absolutely amazing!!! Josue made it possible for me to find the most perfect option for my situation. He made my experience so easy and made me feel confident about making my purchase. It feels incredible to have my dream car! More
Michael Moore made me feel very comfortable I visited more than six dealers trying to buy a vehicle once I stopped at this dealer and I'm at the sales person out Michael Moore I know I was g I visited more than six dealers trying to buy a vehicle once I stopped at this dealer and I'm at the sales person out Michael Moore I know I was going to buy I have a quote from him he was very honest works very hard to give me the best deal More
Great salesman experience Even though I ended up not purchasing the Lexus RX350, my shopping experience at the Grapevine Park Place location was relaxing and even enjoyable. M Even though I ended up not purchasing the Lexus RX350, my shopping experience at the Grapevine Park Place location was relaxing and even enjoyable. My salesman, Jay Akingbolagun, was was knowledgeable and patient. He has a great sense of humor and was pleasant even after I dicided against this vehicle. Jay did the best he could to make this sale happen, unfortunately it was above my budget. More
great service Park Place is a great Dealership,they keep informed to you any issues with the car you drive,last visited they do great job,fast service,people very Park Place is a great Dealership,they keep informed to you any issues with the car you drive,last visited they do great job,fast service,people very nice and helpful.Lexus car is most reliability car,this my 4 Lexus i own never give me any problems. Thank you More
"Just looking" My wife and I stopped in on impulse, just to look. Jay was helpful right away without the typical car salesman hawking over you. Jay was very laid bac My wife and I stopped in on impulse, just to look. Jay was helpful right away without the typical car salesman hawking over you. Jay was very laid back and worked hard to make a deal once we decided that the IS250 F sport was the car for us, and even better managed to not pressure us into anything, even though we were there for about two hours after closing. Jay continuer to say hi (and actually remembers who I am) whenever were at the dealership for service or a wash. Continued great service and I'll use him again. More
Nobody calls u back about warranty issues I am trying to find out information on my extended service warranty. I was sent to three different people and left 3 messages. Now, at 6 PM, the warra I am trying to find out information on my extended service warranty. I was sent to three different people and left 3 messages. Now, at 6 PM, the warranty people have left for the day. More
True honest person than salesman We wanted to take a moment to express our gratitude on how helpful Zack Henry was with us today. Him and the staff were very helpful and we're happy w We wanted to take a moment to express our gratitude on how helpful Zack Henry was with us today. Him and the staff were very helpful and we're happy with our new purchase from this dealership. Everyone acknowledges you and there was no push from the salesman. We highly recommend our salesman - Zack - who was very helpful towards us and worked with what we were looking for. Thanks for everything Zack and Park Place Lexus Grapevine! More
Continued great auto deals We are very pleased with our second new auto purchased from Becky at Park Place Lexus in Grapevine, TX. We recommend Becky Gustafsson and this facilit We are very pleased with our second new auto purchased from Becky at Park Place Lexus in Grapevine, TX. We recommend Becky Gustafsson and this facility to all our friends when consideration purchasing an automobile! More
Very Appreciative We wanted to take a moment and express how much we appreciate the outstanding customer service we were provided today. The employees we interacted wi We wanted to take a moment and express how much we appreciate the outstanding customer service we were provided today. The employees we interacted with especially Mr. Ezell Williamson, who was very attentive, along with Mr. Stephen Miller were very knowledgeable about the Lexus product line and were genuinely interested in helping us find what we needed rather than being focused on making a quick sale. Because of Mr. Williamson efforts, we are very satisfied with our purchase. Warmest thanks for all of your hard work and outstanding contribution. We know how much time and energy processing our purchase demanded and we deeply appreciate all your efforts. Mr. Williamson, please know that your care did not go unnoticed. Thank you all for your great work and in all that you do. Thanks again for going the extra mile. Regards, Dominique & Dyan Phea More
Greatest buy ever Our first why was visiting from San antonio and buying here. Everything mentioned about the place was correct. Everybody is family. Great service from Our first why was visiting from San antonio and buying here. Everything mentioned about the place was correct. Everybody is family. Great service from everyone, awesome courtesy and just felt nice and comfortable there. Our buying experience was excellent. Craig made it that way. He is just an awesome person. His sales experience is beyond reproach but his way of respecting his customers and listening to them was really remarkable. He answered all our questions with direct answers and showed us all the vehicles available. Once we decided on the vehicle for my wife lilia, then on to the purchasing process. We have bought 14 new vehicles in our past, but this was the only one we actually enjoyed. I know. How do you enjoy buying a car? Because the Park Place family took their time to come by and ask us is we were ok, said hi, got us drinks, entertained us, and of course no one forgot about their friend in heaven, O'neal. Even he was there to watch the smile on my wife's face. Craig is a professional person who I highly recommend. Overall this was an excellent buying experience at Park Place Grapevine and expect us back. Thanks to everyone More