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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,306 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,306 reviews

May 24, 2021

Amy was wonderful! She made the process go so smooth and was in constant contact to make sure I was informed of everything! Highly recommend! More

by Macystrehlow23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 26, 2021 -

Park Place Lexus Grapevine responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 22, 2021

Sean is an excellent salesman. He drove to thier sister dealership to pick up the car I wanted had all the paperwork ready and worked with me on my pricing before taking one step into the dealership. Made More

by HUSSAINJAMAL7
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
May 25, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

May 21, 2021

I traded in my vehicle for the first time and Sean was very friendly, helpful and knowledgeable throughout the whole transaction. This is my second time coming to the Grapevine location. I drive thirty mi More

by MENDEZ_DANICA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Afrouzi
May 25, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for taking the time to rate us! You really made our day today.

May 21, 2021

Amy was a pleasure to work with. We communicated via email and scheduled a time for me to come look at my new car. She made this buying experience one of the best and easiest times I have ever had buyin More

by jshayes_42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 25, 2021 -

Park Place Lexus Grapevine responded

Thanks for the great rating! We are always happy to help!

May 15, 2021

Great customer service from Fernando. Enjoying my new 2021 Lexus IS 350 F sport edition. Definitely worth coming here for their quick and excellent service. More

by Devin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
May 17, 2021 -

Park Place Lexus Grapevine responded

Devin, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 13, 2021

I had a great experience purchasing my Lexus from Park Place Lexus Grapevine. Amy was very easy to work with and was extremely knowledgeable about the product line. Honestly this was the best car buying More

by Jaret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 15, 2021 -

Park Place Lexus Grapevine responded

Jaret, we really appreciate this positive review! Thanks so much!

May 12, 2021

Fernando was very patient and very easy to work with. He presented the car very well and showed us all the features and differences with other models. Great demeanor and a pleasant experience overall!! More

by CC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz-Marquez
May 15, 2021 -

Park Place Lexus Grapevine responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

May 10, 2021

Amy was absolutely awesome to work with. She went right along with me and help me surprise my wife with her new Lexus LX 570 on Mother's Day! My wife's face was priceless when she saw her new Lexus with a More

by Scott Hunt CEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 12, 2021 -

Park Place Lexus Grapevine responded

Scott Hunt CEO, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 10, 2021

Best. Car buying. Experience. Ever! Thank you Natalie for the amazing deal and easy experience. The dealership was clean and orderly. I especially appreciated the smooth buying process. More

by Miki Clem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Artiles
May 12, 2021 -

Park Place Lexus Grapevine responded

Miki Clem, we are delighted to see this rating! Have a great day!

May 08, 2021

Amy is everything you would hope for to guide you through the car buying experience. Thoughtful. Knowledgeable. Professional. Intuitive. And highly resourceful. She listens. She goes the extra mile. And she More

by davidhenke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Fink
May 10, 2021 -

Park Place Lexus Grapevine responded

Thank you davidhenke! We hope to be of service to you again!

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