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Park Place Lexus Grapevine

Grapevine, TX

4.8
2,439 Reviews

901 E State Hwy 114

Grapevine, TX

76051

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Showing 2,439 reviews

March 14, 2026

Good customer service. Very accommodating. Good at explaining options on the service your there for. More

by Deneshat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Nicholson
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 09, 2026

Phenomenal culture that this dealership presents should be the standard at every car dealership. I was buying a lower priced used vehicle and was treated just like I was purchasing a brand new 100k car!!! More

by Rhaydin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot McCray
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hi, we are delighted to see this rating! Have a great day!

March 06, 2026

Always greeted friendly and prompt. Waiting area is clean offers free WiFi and comfortable seating areas while you wait. More

by barbara badie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

March 05, 2026

They hire good people. Joe Ramirez was excellent. From start to finish he was efficient, personable, and sincere. More

by jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
Mar 18, 2026 -

Park Place Lexus Grapevine responded

We really appreciate this positive review! Thanks so much!

March 03, 2026

Brandon Chong from Park Place Lexus was very attentive to my mother and I and he made sure that we have the best possible deal. He also went thoroughly on what the RX 350H has to offer. More

by jinyeonie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Chong
Mar 18, 2026 -

Park Place Lexus Grapevine responded

jinyeonie, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 27, 2026

Great customer service. Talon was a pleasure to work with. Everyone I encountered there was professional, pleasant and willing to help. More

by Jimbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Puricelli, Charles Owen
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

February 26, 2026

I always appreciate the professional service I receive from Park Place Lexus . Becky Gustafson is wonderful and always takes great care of me. I have loved every purchase. More

by vcox13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Gustafsson
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hi, thank you for your review! Happy motoring!

February 26, 2026

Buying my GX550 was a fantastic experience from start to finish! Ash spent the time to walk us through each piece (from helping us find just the right car to helping us get the best finance rate). Would hig More

by Alecia
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Afrouzi
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Alecia, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 24, 2026

Customer service is outstanding! They truly value their customers. Service department is always on time,clean and professional. I’ve been blessed to have the same Service Advisor for More

by rrvail93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Delano, Rob Herring
Mar 18, 2026 -

Park Place Lexus Grapevine responded

rrvail93, we are delighted to see this rating! Have a great day!

February 23, 2026

Ezell was a great sales rep. Worked with him closely from the very beginning and he took great care of us throughout the process. We would highly recommend Ezell and this Park Pl More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezell Williamson
Mar 18, 2026 -

Park Place Lexus Grapevine responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

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