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Park Place Lexus Grapevine
Grapevine, TX
2,501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 12, 2026
Silas Taurus is the reason we bought our second Lexus GX550 from Park Place! He is a consummate gentleman and trusted advisor. My wife and I have been C-Suite level sales advisors for many years and we GX550 from Park Place! He is a consummate gentleman and trusted advisor. My wife and I have been C-Suite level sales advisors for many years and we regard Silas as one of the best we’ve ever worked with. More
by resx67nt
Employees Worked With
Silas Tarus
November 10, 2026
Park Place Lexus, Grapevine has an awful Service Dept. They could not repair the front bumper on my 2025 ES 350 that was pulling away from under the headlight after 14 months of use. It had Not been in an They could not repair the front bumper on my 2025 ES 350 that was pulling away from under the headlight after 14 months of use. It had Not been in an accident. They said it was a manufacturer defect that could not be repaired after 3 attempts. They returned the car to me dirty, I had to make them go wash it. I suggest you never use the Service Dept. at this dealership. More
by rodrich
Employees Worked With
Joe Morales
November 03, 2026
Brandon Chong was absolutely wonderful to work with! He made my car-buying experience painless, efficient, and genuinely enjoyable. I especially appreciated his honesty, excellent communication, and wil He made my car-buying experience painless, efficient, and genuinely enjoyable. I especially appreciated his honesty, excellent communication, and willingness to answer all my questions. He went above and beyond helping me get on the wait list for my new Lexus and guiding me through every step, including the paperwork. What impressed me most was that his exceptional customer service didn't end when I drove off the lot. He has continued to be available and helpful even after my purchase. I truly appreciate his professionalism, thoughtfulness, and genuine care. Brandon is a tremendous asset to Lexus, and I couldn't recommend him more highly! More
by sjameso
Employees Worked With
Nicholas, Brandon Chong
October 26, 2026
Raymond & Brandon were great to work with. They made my buying experience wonderful. When I arrived they had everything ready to go. Both guys were very knowledgeable, and professional. It was They made my buying experience wonderful. When I arrived they had everything ready to go. Both guys were very knowledgeable, and professional. It was a pleasure working with them and in the future I will definitely be back. More
by MELTX26
Employees Worked With
Brandon Chong, Raymond Resch
October 26, 2026
McKenzie was wonderful to work with. She was responsive, professional and knowledgeable. She helped me choose the best vehicle for my needs and I love it! She was responsive, professional and knowledgeable. She helped me choose the best vehicle for my needs and I love it! More
by Raustin1231
Employees Worked With
McKensie Goodman
October 13, 2026
I had a wonderful experience. I was able to purchase my dream car and I was not pressured into anything I did not agree with. Thank you for making this process enjoyable I was able to purchase my dream car and I was not pressured into anything I did not agree with. Thank you for making this process enjoyable More
by Mdoty
Employees Worked With
Fernando Diaz-Marquez
