
Park Place Lexus Grapevine
Grapevine, TX
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Great service. Salesman Derrick was very helpful and detail oriented. It was a pleasure working with him. I’ve already referred a family member to him. I would not Salesman Derrick was very helpful and detail oriented. It was a pleasure working with him. I’ve already referred a family member to him. I would not hesitate to purchase another vehicle from him. More
My friend highly recommended Park Place Grapevine, and I'm so glad I listened! I had a great experience buying my car there. Danny was awesome and helped close the deal quickly and efficiently. Ash was th I'm so glad I listened! I had a great experience buying my car there. Danny was awesome and helped close the deal quickly and efficiently. Ash was the one who helped me get into my new NX. He was super patient and really knew his stuff. I'll definitely be back for my next car! More
Easiest auto purchase I’ve ever made. Salesman Derrick Nicholson is a true asset to your dealership. Very pleasant and professional. I’ve already recommended him to someone. Salesman Derrick Nicholson is a true asset to your dealership. Very pleasant and professional. I’ve already recommended him to someone. More
Super easy and pleasant experience. No games. Treated with respect. Brian was awesome and very knowledgeable. Made sure we understood the car’s features No games. Treated with respect. Brian was awesome and very knowledgeable. Made sure we understood the car’s features More
Called dealer on a Saturday and inquired about a pre-owned BMW X5. Rob Herring, the Sales Experience Manager, took my call and forwarded me information. There were a few details he did not have an pre-owned BMW X5. Rob Herring, the Sales Experience Manager, took my call and forwarded me information. There were a few details he did not have and we agreed we would follow up on Monday. On Monday I emailed to say I was tied up but would call about 4pm. When I called Rob he didn't remember which vehicle I was interested in and when I told him he said someone from California had called that morning, were approved for financing, and were purchasing the car. So much for first come, first served. I would have hoped I would have received a call stating I needed to place a deposit or complete my purchase before selling to another customer. The Sales Experience Manager certainly provided me a POOR experience. More
Fernando was the best! !! Everything was professional, efficient and handled with courtesy! Thank you! For helping me get my car!! !! Everything was professional, efficient and handled with courtesy! Thank you! For helping me get my car!! More
Brian C. and G’Kheria were friendly and efficient. I appreciated the fact that much of the “paperwork” was accomplished via computer and not an endless stack and G’Kheria were friendly and efficient. I appreciated the fact that much of the “paperwork” was accomplished via computer and not an endless stack of paper documents. I also appreciated NOT being descended upon by salespeople upon arrival at the dealership. This is our second vehicle purchase from Park Place Lexus. Park Place is a class act! More