Park Ave BMW

Excellent and top notch I have been going to this dealership for quite sometime now and I always go to Eric. He is the best and always gives me good suggestions regarding the I have been going to this dealership for quite sometime now and I always go to Eric. He is the best and always gives me good suggestions regarding the maintenance of my car. I will continue going to park ave service as long as Eric is there. More

The best experience when leasing my BMW I have been leasing my BMW with Sabit since 2012. He has done 3 different leases, and he always gets me what I'm looking for in a car. Sabit is very p I have been leasing my BMW with Sabit since 2012. He has done 3 different leases, and he always gets me what I'm looking for in a car. Sabit is very professional takes his time looking for the special car. I always recommend my friends and family to him. Park Avenue dealership is the best dealership, trust me I've been to other dealership. Thank you Sabit for all your support and assistance. I will be back for my next lease next year. Thank you, Wendy Peralta More

OUTSTANDING! Bob Kaufman is a consummate professional. His product knowledge, competency, personal availability and understanding customer needs is unparalleled. Bob Kaufman is a consummate professional. His product knowledge, competency, personal availability and understanding customer needs is unparalleled. I have purchased six 5 series with him and have followed him through two states (Ct. & NJ. I reside in NY) for my purchases. My recent transaction with Bob was seamless and uncomplicated. Park Ave BMW has a terrific ambassador in its staff. I would also be remiss if I didn't compliment Bob's colleague, Alex Posada, who provided invaluable assistance with this transaction. More

The Pinnacle of Customer Service. Eric Cuello continues to lift my belief in customer service. He has gone above and beyond to make my experience worthwhile. The Ultimate Customer Serv Eric Cuello continues to lift my belief in customer service. He has gone above and beyond to make my experience worthwhile. The Ultimate Customer Service Machine. More

Best Service EVER !!!! I have owned many luxury vehicles and this is my third BMW but this my first time ever writing a review for a service experience, but I felt the need I have owned many luxury vehicles and this is my third BMW but this my first time ever writing a review for a service experience, but I felt the need to do so because of the excellent service I received at Park Ave BMW. My first time at Park Ave started with the hello... Eric Cuello approached me as soon as pulled into the service department , he opened my door for me, and with a smile he greeted me. He took the time to understand my problems and asked many important questions about my concerns. He apologized for asking so many questions but I didn't mind because I felt like he really cared about resolving my issues. One of my concerns was a intermittent noise that two other BMW dealers were not able to repair and I payed a lot of money for nothing. When informed Eric about my last two service visits at other dealerships he offered to take a drive with me so he can hear the noise that's been bothering me and that I spent a lot of money trying to resolve. We went for a drive and luckily the noise occurred, so now I felt even more secure that Eric was going to resolve my ongoing issue. My vehicle had to stay overnight but Eric kept me informed all of the way, either with a phone call or a text. He called me the next day to let me know what they found for all my concerns but most importantly he guided me on what repairs were priority and which could wait. Of course I had them repair the pesky noise that's been driving me crazy and to my surprise the repair cost wasn't that bad. I have never been to any service department where they are not trying to sell me every little thing they find but I was blown away with Eric's honesty with letting me know what should be taken care of now and what we can do later. I will recommend this service department to everyone I know and to make sure to ask for Eric and because of Eric I will buy my next BMW at Park Ave. Keep up the great work !!! More

Excellent customer services. Thank you so much Andre Lindsay for your excellent customer services. he was very honest and straight to the point. Im very happy with my new X3 Thank you so much Andre Lindsay for your excellent customer services. he was very honest and straight to the point. Im very happy with my new X3 More

Very Friendly Mike Grillo I'm from Lafayette, Louisiana and saw a 2014 CPO 2014 BMW 750Li xDrive over the internet. Liked it immediately. Got in touch with Mr. Mike Grillo over I'm from Lafayette, Louisiana and saw a 2014 CPO 2014 BMW 750Li xDrive over the internet. Liked it immediately. Got in touch with Mr. Mike Grillo over the phone and he took the deal forward even on his work-off day when we faced some unexpected glitches right before the day of my flight to New Jersey. Mr. Mike Grillo sorted it out and the dealership even reimbursed the flight cancellation charges. It was a cash sale and the transaction was very smooth. Mr. Mike Grillo became my hands, legs, eyes and mind, so to speak, and inspected the car, test drove it on my behalf and gave an honest feedback on the car. On the day I went for delivery, his description of the car's condition matched the condition the car was in. I felt very satisfied. I was told what original documents I would need to bring to the dealership on the day of the delivery. Very well done Mr. Mike Grillo. Keep it up! More

Smooth Operator Awesome car buying experience. Never felt pressured. Andre was very helpful in explaining every detail. I would definitely recommend him to friends an Awesome car buying experience. Never felt pressured. Andre was very helpful in explaining every detail. I would definitely recommend him to friends and family. Thank you again. More

Great experience The whole car buying process was a pleasure with Andre at Park Ave BMW. From car selection and advice to delivery the entire transaction was easy and The whole car buying process was a pleasure with Andre at Park Ave BMW. From car selection and advice to delivery the entire transaction was easy and painless. Would return again, without question. Best experience I've had by far. More

Excellent sales rep Hans is a very straight forward guy. I didn't have a single problem picking up my car. He told me what he can and can't do without playing any games. Hans is a very straight forward guy. I didn't have a single problem picking up my car. He told me what he can and can't do without playing any games. I can't express how much I recommend this guy! More