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Park Ave BMW

Rochelle Park, NJ

4.9
3,711 Reviews

216 Route 17

Rochelle Park, NJ

07662

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3,711 Reviews of Park Ave BMW

December 22, 2017

Professional ...RV I thoroughly enjoyed my experience at Park Ave BMW. My transaction was seamless and professionally handled. Victor was a pleasure to work with, he wa More

by Richard V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Gomes, Victor De La Rosa
December 22, 2017

Always an awesome buying experience! I would like to say thank you once again to the amazing staff at Park Ave BMW. I recently purchased a 2018 BMW 750i which is my 7th BMW. Park Ave BMW More

by AMGTHIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Weiner, Ryan McGowan, Daniel Kenney, Tony Jara
December 19, 2017

ANDRE LINDSAY My family and I have been purchasing/leasing vehicles from Park Avenue BMW and specifically from sales extraordinaire Andre Lindsay for over 15 years! More

by G Hume
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Lindsay
December 19, 2017

Worst BMW experience ever My 6th Bmw and the experience turned out to be the WORST. Every experience prior was an absolute pleasure from start to finish. The experience with pa More

by Wmjc22
Recommend Dealer
No
Employees Worked With
Na
Dec 22, 2017 -

Park Ave BMW responded

Thank you for your candor in regards to your resent experience here at Park Ave BMW. We were disappointed to hear that you were not satisfied with your lease return experience. The gentleman who looked at your car was not a manager, but he does inspect vehicles. However, I agree that there should have been a clear conversation with your salesperson or our pre-owned manager. Additionally, our evaluation was too high and you were correct in choosing a BMW 3rd party for your final inspection. It’s unfortunate; that prior to this, your experiences with us had been positive ones--you found the right cars with no issue and had a good rapport with our sales advisers. Although we would love another opportunity to earn back your business, we understand your hesitance and, at the very least, would like you to know that we appreciate your feedback. We value our customer’s insight and will use this information to continue to improve our staff and processes.

December 18, 2017

Andre (Excellent Customer Service) Andre is truly a REMARKABLE sales rep and we are truly thankful for the wonderful assistance that he provided. Thank you! Until the next BMW :-) More

by Incubusparkchic15
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Lindsay, Tony Jara
December 16, 2017

The Salesman I Would Like To Deal With Bought a new 330i from Robert Kaufman (Bobby) on November 30, 2017. First time BMW owner. Bobby is very polite and a wonderful salesman I would lik More

by w8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Brien, Robert Kaufman
December 14, 2017

Victor made this process easy! I saw a BMW X4 online that looked perfect. I called over and spoke with Victor to see if it was available to test drive and said I would be there at 1 More

by timothy Freydberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor De La Rosa
December 13, 2017

Great overall experience Andre was a great salesman would highly recommend dealing with him if your in the market for a new car. He was great to deal with and made my buying e More

by Nick23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Lindsay
December 12, 2017

Seamless My purchase was expedited quickly and efficiently. Victor DeLa Rosa made my buying experience stressfree and pleasant. Sales team low key. No haggl More

by BMWBarbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Gomes, Victor De La Rosa
December 12, 2017

Perfect I came into the dealership to just get an idea of what they offered with no intention to buy anything and ended up leaving with a car. Victor made sur More

by SElma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Gomes, Victor De La Rosa
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