Park Ave BMW

I have now purchase/leased 7 cars from Park Avenue. In addition to their very fair pricing, I have found their Service Department to be a pleasure to deal with. Larry Weiner has been extremely diligent i addition to their very fair pricing, I have found their Service Department to be a pleasure to deal with. Larry Weiner has been extremely diligent in solving any problems I have had with my cars. He knows BMWs inside and out and always gives me excellent advice. When he promises you something you can rest assured that he will deliver. Before I started dealing with Park Avenue BMW I used to dread bringing my car in for service. Now I no longer feel that way. Larry and the entire Service Department at Park Avenue make having your car serviced a very pleasant experience. More

Let me begin with the facility: Park Avenue BMW has really built a beautiful service center. Its conveniently located near NYC (I work in Manhattan), its large, clean, green and offers great amenities really built a beautiful service center. Its conveniently located near NYC (I work in Manhattan), its large, clean, green and offers great amenities like computers, large screen TVs, high quality snacks and beverages. But the only disappointment is that I never get to take advantage of these things since they rarely ever make me or anyone else wait. Above and Beyond: That's really the best way to describe the service offered by Park Avenue BMW. I've been to a number of different dealerships, including Brooklyn, Manhattan and New Jersey and Park Avenue is not even in the same class. In fact I only discovered Park Avenue when another BMW dealer in New Jersey turned away my business because I didn't give them a 5 star rating on an earlier service. Well Park Avenue took me with open arms. They do everything possible to make the customer happy. I had 3 other service centers claim that my repair was not covered under the original warranty, and Park Avenue BMW never hesitated to get the repair done as a warranty item. They noticed that my fender was loose, so they fixed it. They noticed that my valence broke, so they fixed it. They thought my fuel injectors weren't perfect, so they replaced them. I had a 3rd party insurance for my tires and rims, so they covered the bill and worried about the reimbursements on their own. Not 1 other dealership did that for me. I'm still waiting for $700 from the insurance company because BMW of Manhattan has taken over a year to send my invoice to them!! Want a loaner? Go ahead and try to get one from any of the other dealers in the area. Park Avenue BMW has never hesitated to give me a loaner, not even on same day services. More

Having had a fairly comprehensive list of issues with my X5, I wanted to ensure I found a dealership that would be able to effectively address my concerns. I happened to stumble upon this site and because X5, I wanted to ensure I found a dealership that would be able to effectively address my concerns. I happened to stumble upon this site and because of the stellar reviews I decided to take my car to Park Ave to get serviced. I found the service center to be top notch in quality and service, much like the reviews suggested. Rick was a tremendous help from the very beginning, nothing short of exceptional. He was a consummate professional; courteous, diligent and determined to resolve the issues associated with my vehicle. It was refreshing to see that Rick had my best interest in mind. I am pleased to say that most of the issue's are resolved to my satisfaction. Although I still have one pending item, Rick is continuing to follow up and has provided the support needed to ensure this issue is resolved as quickly as possible. I would recommend anyone looking to get their car serviced to do so at Park Ave BMW. More

I recently leased a BMW 528i through Kathleen Favale. She is extremely professional and makes the whole process so easy. She knew what I wanted before I did. Her friendly manner and knowledge of the ca She is extremely professional and makes the whole process so easy. She knew what I wanted before I did. Her friendly manner and knowledge of the cars is unsurpassed. If you are in the market for a BMW see Kathleen. More

Richard Schulman is very friendly. I found him Richard Schulman is very friendly. I found him extremely nice and not at all pushy. He never rushed me. His personality is the reason I returne Richard Schulman is very friendly. I found him extremely nice and not at all pushy. He never rushed me. His personality is the reason I returned to Park Ave BMW to lease my car. He is very knowledgeable about the car and its features. I will recommend him to my family and friends. More

I first shopped for price and spoke to the sales manager. I asked for an experienced salesperson and tom wasa the right choice for me I asked for an experienced salesperson and tom wasa the right choice for me More

My wife and I had a very good experience with Jeremy and would highly recommend him to anyone looking for a car. Two thumbs up would highly recommend him to anyone looking for a car. Two thumbs up More

This is my second car leased with Jeremy B, and Park Avenue BMW. And like the first, my experience was superb, both with Jeremy and Park Avenue. I knew exactly what I wanted, and Jeremy was available Avenue BMW. And like the first, my experience was superb, both with Jeremy and Park Avenue. I knew exactly what I wanted, and Jeremy was available, knowledgeable and very personable, and "delivered" exactly what I wanted, and when he said he would. I highly recommend Jeremy and Park Avenue BMW. More

Leased my 6th. BMW from Park Avenue BMW. They have always been great to work with. They make the whole process painless. Rob Ermatinger has been our sales rep. He knows us and understands what we w always been great to work with. They make the whole process painless. Rob Ermatinger has been our sales rep. He knows us and understands what we want in a car. No hard sell, just take care of the customer attitude. As an aside, their service facility is outstanding! More

I have leased many cars and am fastidious about information concerning the car and lease terms. Tom proved to be as honest, straight forward, and knowledgeable. Tom understood precisely what I wa information concerning the car and lease terms. Tom proved to be as honest, straight forward, and knowledgeable. Tom understood precisely what I wanted to know and offered all requested information courteously, respectfully and without hesitation. From the shopping phase through delivery and post delivery requests, Tom's attention to detail, patience and professionalism is in my experience unsurpassed and certainly commendable. More