Park Ave BMW

A consistently great experience from start to finish. There is no weak link on the team at Park Ave BMW as each and every team member embraced me as if I was their own personal client. With only 3 days r There is no weak link on the team at Park Ave BMW as each and every team member embraced me as if I was their own personal client. With only 3 days remaining on my current lease, and a firm budget in mind, I contacted Sales Manager Jeremy Behar. Without hesitation, Jeremy assured me that he would find me a car that met my needs as well as my time restraints. Within a day, Jeremy was able to find me that perfect car! In the meantime, he and Finance Manager Jim Palumbo worked diligently to process my new vehicle financing and to complete the termination of my current lease. At this time, I was introduced to my Client Advisor, Daniel Kenney. Daniel immediately took me to see my car, and was so genuinely excited for me, that it is hard to say who was more excited, me or him! Having just received the car at their dealership, both Jeremy and Daniel personally oversaw the cleaning and detailing of my car to ensure I was nothing less than thrilled. Goal accomplished! Daniel was knowledgeable and extremely patient with me as he covered all the features and benefits of my new car and the services provided by BMW. Daniel's attention to detail made me feel valued as a customer and the "little extras" he provided really helped personalize my experience (ie. pairing my phone with my car, attaching my Ipod to my stereo and helping me remove my personal belonging from my old vehicle). Through out my car buying experience, I visited Park Ave BMW on 3 separate occasions; and each time, they exceeded my expectations in customer service. The staff is friendly, knowledgeable and extremely efficient. I would absolutely recommend this dealership in the future. More

This was our first time searching for a new car and Danielle and the Park Ave staff made it fun, exciting, and carefree! Danielle was patient and acted like a friend to us so I trusted her word and app Danielle and the Park Ave staff made it fun, exciting, and carefree! Danielle was patient and acted like a friend to us so I trusted her word and appriciated her hard work! They were knowledgable and really helped us find our perfect car. We never felt pressured and really felt like they cared about us and our needs. Everyone there really cares about the customers! Thanks again for making my convertible dreams come true! :) More

Steven was a pleasure to work with and very gracious to my family and I. He is extremely knowledgable about the cars and provides great value. So glad he was my sales associate. I love my new white 3 serie my family and I. He is extremely knowledgable about the cars and provides great value. So glad he was my sales associate. I love my new white 3 series!! ;) More

My wife and I leased a BMW X5 on April 22, 2012. Tony Jara was the salesman who helped us with the vehicle . Tony was very professional and knowledgeable taking time to explain all the features and optio Jara was the salesman who helped us with the vehicle . Tony was very professional and knowledgeable taking time to explain all the features and options in the vehicle and answered all of our questions! He even called the next day to thank us for our business. I highly recommend Tony and park Ave BMW ! More

Daniel was very professional and easy to speak with regarding the cars we were considering. He was able to provide information not only about the BMW cars but also other cars we were in the process of regarding the cars we were considering. He was able to provide information not only about the BMW cars but also other cars we were in the process of test driving. He was not pushy at all. He worked well with my husband in securing a competitive price and terms of purchase. I highly recommend him for all your future car needs. More

I'm not one to rate car dealerships but I would consider my self somewhat of an expert at car shopping (4 cars in 6 years, don't ask). I have been subjected to some terrible customer services, I'm looking a my self somewhat of an expert at car shopping (4 cars in 6 years, don't ask). I have been subjected to some terrible customer services, I'm looking at you Honda, but it makes me appreciate when it is done right. I have been working with Mike Messinger, who is far and away my favorite car salesman I have ever worked with. He knows the brand and the business and has an answer for all my questions. I ordered a F30 335i in stick about two weeks ago and haven't left mike alone since. I've called, I've emailed, and sent smoke signals, he responds every time regardless of how banal my request might be. Always glad to help and is now going to help me set up an ED for my car. Couldn't be happier. More

I've been a BMW customer for more than 14 years. I know all the BMW dealers in Bergen County and have made business with all of them. My best experience so far has been with Park Avenue BMW. I had been sho all the BMW dealers in Bergen County and have made business with all of them. My best experience so far has been with Park Avenue BMW. I had been shopping around for a CPO 3 Series for a few months. The day I dealt with Steven Mercier, I closed a deal within an hour. Steven was extremely helpful, respectful and knowledgeable. He wasn't the typical salesperson trying to push a car out of his lot. His manager Gregg Berkowitz who I've known for many years, since he was at Difeo was also very helpful. Tom Twomey was also very helpful. He walked my wife and I through all the new features on the car. I was extremely satisfied with the process. My registration/plates were ready within a week (I've dealt with other car dealers that take about a month to get this done). What has made the experience better is the fact that Steven Mercier has gone out of his way to follow up and make sure that I'm completely satisfied with my new car. I will certainly recommend you to friends and family in the near future. Thank You! More

I JUST BOUHGT THE 528I XDRIVE BMW FROM DANIELLE KHAWATMI .. SHE'S SO GREAT...Experience... SHE'S THE BEST.. IF ANYONE GO TO PARK AVE BMW HAVE TO SEE HER. .. SHE'S SO GREAT...Experience... SHE'S THE BEST.. IF ANYONE GO TO PARK AVE BMW HAVE TO SEE HER. More

My 2nd m3  from michael Johnson  and couldn't be happier... Best prices and service around.. Knowledgeable, honest and straight forward.  Have dealth with other dealers in the past and have NEVE be happier... Best prices and service around.. Knowledgeable, honest and straight forward.  Have dealth with other dealers in the past and have NEVER had an experience even close to that at Park Ave. Anyone looking for a BMW go see Michael Johnson at Park Ave BMW.... Gokhan bergal. More

Very friendly and honest dealership answer all my questions and reserved my car without a down payment. I would recommend this dealership to all my friends questions and reserved my car without a down payment. I would recommend this dealership to all my friends More