
Park Ave BMW
Rochelle Park, NJ
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3,712 Reviews of Park Ave BMW
This is my second lease with this BMW Dealership and I again have received outstanding customer service. Thanks to Gil De Oliveira who spend numerous amounts of hours trying to help us figure out what we again have received outstanding customer service. Thanks to Gil De Oliveira who spend numerous amounts of hours trying to help us figure out what we want and need. He has been extremely helpful, knowledgeable, patient and pleasant to work with. I highly recommend him as a sales professional for any one who is looking to obtain a new vehicle at Park Avenue BMW. D Feuerstein More
My wife and I had purchased a 2012 BMW X5 Diesel at Park Avenue BMW from Rob Ermatinger. I just want to take the opportunity to express both my and my wife's gratitude for the friendliest and most professio Avenue BMW from Rob Ermatinger. I just want to take the opportunity to express both my and my wife's gratitude for the friendliest and most professional manner that your dealership extended to us. I have to admit that purchasing a car at Park Avenue BMW with sales professionals such as yours was one of the most gratifying experiences I have had. Rob is the most professional and diligent salesman I have met. He took care of us from start to finish, all questions answered, was completely knowledgeable and willing to go the extra miles for us. The first time I went to the Park Ave sales showroom to have a test drive was a late Friday afternoon about 5 minutes before the store close. Rob not only gave me a complete test drive but also explained every detail about the vehicle. His hard work and unbiased attitude impressed me so I went to see him again after I decided to purchase. He was a complete pleasure to work with. He took his time with us and was patient, was willing to try his best to make an ideal deal for us. After we signed the contract it was about 8:30pm Friday, Rob was still very courteous and sent us out. On the day we pick up our car it was another big surprise for us. Rob and the finance department manager designed a very good payout structure for us according to our needs. Overall, I would not hesitate to do repeat business with him or this dealership. We would like to recommend Rob Ermatinger highly to others. Thank you for a wonderful deal and experience. More
It is never easy to buy a car as a female;In this case it was! Where should I start- After visiting 3 BMW and 2 Mercedes dealerships I ended up at Park Ave BMW .We were immediately greeted by Andre upon w was! Where should I start- After visiting 3 BMW and 2 Mercedes dealerships I ended up at Park Ave BMW .We were immediately greeted by Andre upon walking in and offered lunch! Yes people lunch!(It was a sales event)Often times as a female we dread the car buying experience, with good reason. Females often get ignored, patronized, or just plain ripped off at car dealerships. I must say we didn't feel that way at Park Ave BMW. Andre was professional ,friendly, honest, and he is also easy on the eyes ladies. At first just like any big purchase we were unsure but we ended up leaving with the car we wanted, at the price we wanted to pay. Buying a car should be stress free and enjoyable. Andre made us feel very comfortable so making a decison was very easy for us. I am new to the BMW family and I have had such a great customer experience thus far, from walking in the first day, to picking up my plates,I can assure you that if this continues,I will be returning to Andre at Park Ave BMW for a future puchase. In addition Park Ave BMW was the best dealer experience that we have ever had! THANK YOU ANDRE for being so pleasant! More
I couldn't be happier with Park Ave BMW, I returned a 09 I couldn't be happier with Park Ave BMW, I returned a 09 328xi and jumped into a new 2013 x3. Rob Westervelt was amazing. Even after I had plac I couldn't be happier with Park Ave BMW, I returned a 09 328xi and jumped into a new 2013 x3. Rob Westervelt was amazing. Even after I had placed my order to build a car, I had changed my mind about adding an option and he was able to contact the factory and have it installed. The entire staff was friendly, helpful and the process couldn't have gone more smoothly. Mr. Westervelt and Park Ave BMW have gained a loyal customer. More
Tony Jara helped us get a great deal on a 2013 X5 premium that we traded for our CTS. Tony was extremely patient and professional throughout the process. We returned several times to the dealership until we that we traded for our CTS. Tony was extremely patient and professional throughout the process. We returned several times to the dealership until we were ready to buy our first Bimmer and not once did we feel rushed or ignored. If you are looking for a BMW I highly recommend you check him out first. More
I would recommend this dealership due to their work ethics. They were friendly, honest and it was a joy working with them. I have always hated games car dealerships played with the consumer, but this d ethics. They were friendly, honest and it was a joy working with them. I have always hated games car dealerships played with the consumer, but this dealership was a joy to work with, no games. From Jeff in sales, to Jeremy the manager, and Jim in finance, they were great and courteous I loved them all.I received a great deal. I will not go anywhere else. More
Our second experience with Park Ave. was excellent all the way around. Our CA, Bob Westervelt, worked tirelessly to secure the exact car we wanted and delivered beyond our wildest expectations. My wife the way around. Our CA, Bob Westervelt, worked tirelessly to secure the exact car we wanted and delivered beyond our wildest expectations. My wife and I could not be happier with the way in which we were treated and with the ability of Bob and the whole team to accommodate us throughout the buying process. Looking forward to working with Bob and Park Ave. again. More
Tom was great, he didn't pressure us into buying unnecessary packages. The price was excellent, and we didn't need to haggle. He was attentive to details, and offered us different options when leasi unnecessary packages. The price was excellent, and we didn't need to haggle. He was attentive to details, and offered us different options when leasing the X5. I would definitely recommend my friends and family to him. More
I just purchased a preowned 3 series from Park Ave Bmw. Tony Jara was my salesperson. He was so patient and helpful, answered all my questions and took care of all my concerns. Tony also took the time to Tony Jara was my salesperson. He was so patient and helpful, answered all my questions and took care of all my concerns. Tony also took the time to show me all the functions and controls of my new bmw. Overall was a great experience and i want to thank Tony and the team at Park Ave Bmw. I recommend Tony Jara and Park Ave Bmw to anyone looking for a new or preowned Bmw. More