
Park Ave Acura
Rochelle Park, NJ

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2,332 Reviews of Park Ave Acura
After searching for close to 2 weeks visiting several dealers for a pre-owned vehicle, I came across this sleek 2-door coupe at Park Ave Acura on cars.com. I first spoke to a friendly Nick Martinez over dealers for a pre-owned vehicle, I came across this sleek 2-door coupe at Park Ave Acura on cars.com. I first spoke to a friendly Nick Martinez over the phone to try and schedule an appointment to take a look at the car. Although Nick had the day off on the day I wanted to see the car, he arranged for his equally friendly associate Curt Lewis to assist me with the car. Curt's knowledgeable, friendly, detail oriented, no "hard sell" approach was quite refreshing. Although I was in the early stages of my car search, he knew I had taken a liking to this coupe and seem to want to help me end my search as I had mentioned a couple of lesser attractive alternatives. With Curt knowing what kind of budget I had, he worked his tail off and got the numbers to meet my budget. After closing the deal that afternoon, he went the extra mile and got me my plates and registration 2 days later when I picked up my car!!! Curt Lewis loves his customers and is a truly dedicated professional. I would recommend / refer him and Park Ave Acura to anyone in the market for a vehicle. More
My overall impression of the dealership was that everyone was friendly and helpful. I called Victor and told him exactly what I wanted and upon my arrival everything was ready and set up. I was in and out wi was friendly and helpful. I called Victor and told him exactly what I wanted and upon my arrival everything was ready and set up. I was in and out within 2 hours. He made sure I understood everything that he was telling me on the paperwork and with the car. He helped me set up my car with the ends and outs of personalizing my settings. He had stated that he had the same exact car, so he very knowledgeable. Before I drove out the lot he made sure I knew everything I needed to know, so I wouldnt have to mess around with it all on the drive home. He didn't just feel like a "salesman" who was out to get a customers money, he felt like a friend and made buying a car a comfortable/easy experience. I rate this dealer at 100 and will ALWAYS come back here when it is time for a new car and will go straight to Victor. I will recommend everyone to go to Park Ave Acura! Best overall Experience! Im am enjoying my brand new TL and I am glad to say that I will forever be a customer of Park Ave Acura!!! More
This is my second experience at an Acura Dealership and I must say that I am very happy. It was a very similar experience at both places. Very professional and great customer service. On this occasion I purc must say that I am very happy. It was a very similar experience at both places. Very professional and great customer service. On this occasion I purchased my car over the phone and it was everything that they told me it would be. Incredibly easy. I decided to wait until my registration came in the mail and it came in today. Again everything done as promised. More
New car customer saies are friendly, honest, a pleasure to work with in addition to giving the best price which was great, would highly recommend. to work with in addition to giving the best price which was great, would highly recommend. More
It was a pleasure working with Nick Martinez. He was very knowledgeable and helped me decide which car was right for me. There was no quoting one price to us and then coming to the signing of the lease very knowledgeable and helped me decide which car was right for me. There was no quoting one price to us and then coming to the signing of the lease with a higher price. That was a nice experience for a change. I loved the fact he took the time to show me all the different buttons on my new car. I would definitely recommend him to my friends. Thanks Nick. More
I had done business before with Curt Lewis while he was at another dealer. My experience with him was excellent. I had also done business for many years with Mike Vandenberghe (service and parts manager) a at another dealer. My experience with him was excellent. I had also done business for many years with Mike Vandenberghe (service and parts manager) at the same prior dealer as Curt. When I learned that Mike and Curt had gone to Park Ave Acura I contacted them and re-connected with Curt. Curt and Mike have earned my trust and respect for their integrity and their commitment to customer service. When Curt introduced me to Peter Vandenberghe and Jim Lundy I quickly found that they have the same values. They all spoke about the family ownership of this dealership and the commitment Park Avenue has to customers and their employees. We leased a new TL (our 15th Acura) to replace our 2010 which came off lease. The price was very competitive, the process was very smooth and moved along quickly. At the same time, it was very professional. It was very obvious that this dealership has people who are competent and caring. I have already recommended them to two prospective customers. More
This was the best new car buying experience ever. John was cordial, knowledgable and responsive. He located the car we wanted and delivered it at a fair price. was cordial, knowledgable and responsive. He located the car we wanted and delivered it at a fair price. More
The main reason I enjoyed my experience with Nick Martinez at Park Ave. Acura is that he did not pressure me at all to buy a car before I was ready. He answered all of my questions and gave me the t Martinez at Park Ave. Acura is that he did not pressure me at all to buy a car before I was ready. He answered all of my questions and gave me the time I needed to make a decision. I really appreciated that. He was also able to answer all of my questions More
I had a terrific experience At Park Avenue Acura! I first contacted the dealership through their Internet department. I was lucky enough to connect with Nick Martinez. I told him that I was interested first contacted the dealership through their Internet department. I was lucky enough to connect with Nick Martinez. I told him that I was interested in the MDX but not sure if I wanted to lease or buy. He explained all the pricing options to me without being "hard sell", which I really appreciated. When I went into the showroom to meet with him, he was very professional and direct . He found me the exact car in the color I wanted. The next day, I went into pick up my car and was in and out in about an hour--for a Saturday at a car dealership, that was awesome! I now have a new favorite car, salesman and dealership! More
I purchased a used vehicle from this dealer and the experience was first class from start to finish. The service team allowed me to inspect the vehicle in their bay from top to bottom and was also adde experience was first class from start to finish. The service team allowed me to inspect the vehicle in their bay from top to bottom and was also added with pointers by the tech. Sales dept was easy and confortable with no pressure and worked with me to make the transaction happen as smothly as possible. Great car and price. Highly , Highly Recommended................ Steve More