Paramount Porsche Volvo VW

My local VW dealer did not call me when new vehicles arrived, so I reached out to Paramount. Andres called me very quickly and we started the purchase process for the 2022 Jetta SE right away over the p arrived, so I reached out to Paramount. Andres called me very quickly and we started the purchase process for the 2022 Jetta SE right away over the phone. Trent and all the other staff were very nice to come in on their day off to help finalize everything. Nice to know that even with the shortage of cars, they went out of their way to help out. And the facilities are awesome there. More

This is a good guy. My residence is almost 400 miles away from the dealership. This was a long distance deal, and those can be fraught with peril. I bought the car si My residence is almost 400 miles away from the dealership. This was a long distance deal, and those can be fraught with peril. I bought the car sight unseen, always an iffy proposition ; in those circumstances, you've GOT to have someone on the other end you feel you can trust. Jesus is that guy. He was totally transparent, very helpful, and willing to go out of his way to deal with my requests. We were in constant communication over a period of several days, I took up a lot of his time, and he was never anything but friendly and helpful. In the end , my new vehicle was delivered to my driveway exactly as it had been represented to me by Jesus. We had a couple of paperwork snags, but in the end it all worked out. Buying a car is often not a fun process; it can be stressful, and you need a salesman that will listen to you, shoot straight with you. Jesus is that guy. I would buy another car from him in a heartbeat. The one I got is looking pretty good, so hopefully that won't be necessary , but it's nice to know I have a friend in the car business. I gave the dealership four stars - overall they were pretty good, but - they did the old " $700 dealer fee" add on to the sales price, which I find disingenuous at best, and frankly otherwise dishonest. To be fair, many, many dealerships do this, but I still don't care for it. It's a practice that needs to stop. 6 /9/2 update I have changed my rating of the dealer to one star . Some experience with the car now paints them in a different light. I still think the salesman was terrific. Not so much the dealer. Three things have angered me - one I mentioned above. 2) The Acura ('14 TSX Wagon - a rare bird) exhibits a very evident pulsing through the pedal under hard braking. We haven't inspected them closely yet , but my local guy sez the symptoms are classic for, and likely are,, warped rotors. I will have to buck up and replace them. Why didnt Paramount do that? They either didn't thoroughly inspect or cheaped out. Either way, not good. 3) Paramount claimed to have installed new tires on the car.. They did- from a retail standpoint, these are new tires.........Yokohama Tournantes, a decent quality tire. But they are very very old new tires. Production date of 2016.  They are old, and hard, do not ride well, and are LOUD. Obnoxiously loud.. Why would you put six year old tires on and claim that they are new? Because Paramount probably  got them cheap,  and put a few more $$ in their pockets,  at my expense. A couple of the local independent tire shops actually take tire trade- ins. I thought my chances were good - they are " new" tires, right? Nope - both guys looked at the manufacture date , said they couldn't, in good conscience , resell them.  Paramount obviously didn't have a problem with it. I am generally pleased  with the vehicle, in the long run I think it will be fine.  But the dealer cut corners in a way that's now going to cost me extra. Add ( I' m guessing) $ 150 - $200 for a brake job. Add $ $700  for a decent quality set of new tires ( I reckon Paramount probably paid about $ 50/ ea for these old, hard  Yokohamas). Original sale price was $20, 900. Then $800 in dealer fees, which I did agree to, even tho I still believe it to be dishonest. If I wanted the car , had to pay it. Not many of these around . This is money I should not be spending. It is a direct result of decisions made by the dealership. My $20,900 vehicle is now a $22,600 item. The brakes and tires should have been taken care of by Paramount. The brakes might have been an oversight, still unacceptable. But not the tires. That was intentional. More

I live in Florida and was apprehensive about purchasing a used Porsche Taycan and trading in another vehicle from/to a dealer in North Carolina. From start to finish, Andrea Rhyder made the whole process se used Porsche Taycan and trading in another vehicle from/to a dealer in North Carolina. From start to finish, Andrea Rhyder made the whole process seamless and a wonderful experience. I placed a great deal of trust in her and Parker Grove, the Sales Manager, and they did not let me down. I would not hesitate to purchase another car from her and Hickory Porsche in the future. More

Andrea was a pleasure to work with. I highly recommend her. She was very knowledgeable and did a tremendous job. I highly recommend her. She was very knowledgeable and did a tremendous job. More

We just purchased a 2022 Jetta from this dealership yesterday and so far everyone I have talked to from Andrea the sales lady I dealt with to Patrick one of the managers have been great. yesterday and so far everyone I have talked to from Andrea the sales lady I dealt with to Patrick one of the managers have been great. More

Andrea was friendly and helpful from the moment I called the dealership. She made the trade in process super easy. I couldn't have asked for a better sales woman! the dealership. She made the trade in process super easy. I couldn't have asked for a better sales woman! More

Andrea was phenomenal and personal with helping me purchase my new Volkswagen Taos! I had been in the market for a few weeks looking for a new car and Andrea had reached out to me after receiving my i purchase my new Volkswagen Taos! I had been in the market for a few weeks looking for a new car and Andrea had reached out to me after receiving my inquiry per the company website. She followed up with me and kept me updated on new vehicles coming in. She was very easy to talk to from the car features to coffee and tea and even to restaurants to try. She made my experience as quick and thorough as possible. I was able to buy my car happily and confidently because of Andrea. More

Zach was a pleasure to work with! I bought out my lease recently and he was able to start the process for me before I even walked into the dealership! He made the whole process extrem I bought out my lease recently and he was able to start the process for me before I even walked into the dealership! He made the whole process extremely smooth for me. I highly recommend working with Zachary! I have never had anything but top-quality customer service at Paramount VW. More

My experience with Andrea Taylor was very positive. Her helpfulness in getting to know the car was great. Her helpfulness in getting to know the car was great. More

This is a group that dots it i and crosses its Ts. Zack made sure the car and paperwork was in order before I even picked up the car. Took great care making sure my wife and I understood the car befor Zack made sure the car and paperwork was in order before I even picked up the car. Took great care making sure my wife and I understood the car before we left the lot. This could very well be the start of a good relationship. Jim More