Paragon Acura

Excellent customer service! ! When beyond the expectations!will definitely recommend this salesman & dealership very happy ! When beyond the expectations!will definitely recommend this salesman & dealership very happy More

I recently had a frustrating experience with Paragon Acura. My partner and I visited the dealership over two weeks ago and were helped by a salesperson named Chris. We liked the 2024 Acura RDX with all Acura. My partner and I visited the dealership over two weeks ago and were helped by a salesperson named Chris. We liked the 2024 Acura RDX with all its features but couldn’t finalize anything because the finance rates weren’t in yet. When we returned a week later, expecting to finalize the deal, we were shocked to see that the price had not only dropped a bit but then suddenly increased by over $3,000 from what was advertised online. They claimed this was due to added anti-theft features, but it felt like a bait-and-switch tactic. This left us feeling misled and disappointed. If Paragon Acura wants to improve, they need to hire more honest salespeople. We’ve had better experiences at Rallye Acura, where the process has been much more transparent. I hope Paragon Acura can address these issues and treat future customers more fairly and honestly! More

LEAVE and purchase anywhere else. This place doesn’t know how to conduct business and is super shady!! Let me begin with how my sales associate Alexis knew the terms I wanted for fina This place doesn’t know how to conduct business and is super shady!! Let me begin with how my sales associate Alexis knew the terms I wanted for financing and still tried to get me to do it for longer. I already had a feeling something along those lines would happen because she never wanted to disclosed the rate with me until I would sign papers. How am I going to sign for something I don’t know the rate of? I couldn’t even get the details of my financial agreement, that’s also why I had to waste my time and come back because I told them no for that stunt they tried to pull. As a buyer PLEASEEE know your rights and please read your used consumer bill of rights if you don’t. This was only one of main issues because after I bought the car and purchased LoJack from them for $1350 they UNINSTALLED IT. I was just mind boggled at this point because how sneaky can you be to wait a week for it to work to then call from the dealer to remove it. So , you know what I did? I got on a 3 way call with LoJack and the dealer only to get an attitude from the manager saying “why did you call LoJack?” I’ll post those screenshots below for reference. On top of that , she didn’t have the second key as a CPO vehicle should have... so did she wait till after to find the book and keys ? Or she already knew this upon arrival? Then, wait it gets even better - the ambient lighting wasn’t working. So , I had to come back for that and it just so happens they noticed after the fact that I had the wrong plates so they needed to switch them out :) . What an experience this was and a complete waste of my time. More

Great business, communication was on point, he made it happened within hours with my tough situation and now me and my family are happy with our new car. Respectful and caring, I’ll buy again and recommen happened within hours with my tough situation and now me and my family are happy with our new car. Respectful and caring, I’ll buy again and recommend others to purchase as well. More

Jahsid was a pleasure to work with. Extremely knowledgeable and hardworking. He made sure everything went smoothly. He followed up after the sale to make sure everything was good with t Extremely knowledgeable and hardworking. He made sure everything went smoothly. He followed up after the sale to make sure everything was good with the car. Thanks for your help! More

Jahsid! ! Thanks for all your help in buying our new car. Over 2 days, Jahsid was incredibly hard-working, very knowledgable about the car and the buying proc ! Thanks for all your help in buying our new car. Over 2 days, Jahsid was incredibly hard-working, very knowledgable about the car and the buying process, going above-beyond to ensure I was 100% satisfied as I drove the car home. He even followed up for the next 2 days to ensure all was well with the car. We came in a bit late in the evening on the first day (as we were coming from New Jersey) and Jahsid, along with Shahadutt and Tae stuck around until midnight to line up and finalize all the paperwork. On the next day, Jahsid was well prepared even before we came in. He made sure that the car was fully ready to leave the lot. Tae and Sasha made the financing process extremely straightforward. We wholeheartedly recommend Paragon Acura, and especially Jahsid. We will be sending friends and family to Paragon Acura for future car needs. More

Best dealership ever! We came in with a bad car situation. Thanks to Mr. Peter and Mr. White and the team at Paragon we left with an excellent and beautiful 2025 Acura MDX We came in with a bad car situation. Thanks to Mr. Peter and Mr. White and the team at Paragon we left with an excellent and beautiful 2025 Acura MDX. The atmosphere and environment was great and everyone was so pleasant and helpful. More

Jahsid provided an excellent service for me and my wife. He did everything possible to make us feel welcome and comfortable with the process. He was very reliable and answered every question or concern with He did everything possible to make us feel welcome and comfortable with the process. He was very reliable and answered every question or concern with had with a lot of transparency and professionalism. Highly recomended More

From the moment I walked in the door the staff were very friendly and welcoming. Jahsid was very knowledgeable,making the process very easy and smooth. Tae Kim operated in a transparent capacity thus mak friendly and welcoming. Jahsid was very knowledgeable,making the process very easy and smooth. Tae Kim operated in a transparent capacity thus making it a complete comfortable experience. Will definitely purchase from them again! More

Friendly and respectful. I would recommend them to anyone in the market for new or used vehicle. I would recommend them to anyone in the market for new or used vehicle. More