Eudes Rodriguez

I ended up at Paragon last week for service to my 2015 MDX. I've been in the market for a new one for a while, but still couldn't decide. But I'll be honest, I was not looking to get another Acura. Not MDX. I've been in the market for a new one for a while, but still couldn't decide. But I'll be honest, I was not looking to get another Acura. Nothing against the brand, but after 17 years, I was tired of the MDX and ready to move on. While it was in service, I had a chance to speak with Eudes, a very competent Client Advisor, who introduced me to Frank in sales. Like I said, I was there for service, not to shop for a car. Frank is a car dealer that is a very rare find. Almost as rare as a 2025 CPO MDX A-Spec Advance under 15K miles in Murder Black.(My garage guy came up with that name when he saw it) I told him about my research for a new car, and that the MDX wasn't one of them. No problem, no pressure. He got to know me, and why I didn't like the MDX drive anymore. Of course a new Tech package would be better than my 2015. Still, I had other plans. I wanted more engagement in the road, tight European handling and street style. As if there was a "your wish is my command" moment, he brings me out and shows me this car. It was like this car was trying to find ME and Frank made the introduction. No pressure, as Frank wisely explained to me how I can get a car fully loaded that had features I could only dream about, at a better price and value than a new 26 Tech package. I consulted with people who work in the auto industry representing hundreds of dealerships across the country. I called them to see if they could get me a better deal. Not only could a better deal not be found, but that package in that condition wasn't on any of their lots. And that's when I learned the term Unicorn, in dealership lingo. That is an incredible series of events to come together. And they came together over on Northern Boulevard at Paragon Acura. I started off with Ronnie in the Service Department who was taking in info on my old car. The guy has a naturally friendly personality that makes you feel like you're not gonna get screwed. He's an asset to Service. And Frank, what can I say? He turned a car buyer coming in for service, who was in the market, but had already written off the MDX; into someone who drove off the lot on Friday with the best vehicle I've ever owned at a great deal. This car is so much fun, that to call it driving, barely scratches the surface of how you feel ..behind this wheel. The internet isn't going to find you the right Acura for you. Paragon will put you in the right, and smart choice of models. You just read a review from someone that had a great experience buying a car at a great deal from a dealership, in person. A type of review that's also a Unicorn. Rare and hard to find. Now you know. More

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Best customer service ever! Will recommend to Peter and Eudes and Byron! Such a great experience Will recommend to Peter and Eudes and Byron! Such a great experience More

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Very persistent and helpful. Only complaint is everything took more time to close, but Sadia and the finance manager were very professional Only complaint is everything took more time to close, but Sadia and the finance manager were very professional More

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Paragon Acura and Staff are always a pleasure to work with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehic with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehicle at Paragon a pleasant experience. More

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CHSPECIAL THANKS TO EUDES Rodriguez and SALES MENEGER JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE More

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My last experience with Paragon did not go well. We have acquired 3 vehicles from this dealership in the past with no issues, but this last experience with management was not so good. You would th We have acquired 3 vehicles from this dealership in the past with no issues, but this last experience with management was not so good. You would think customer retention would be a priority. Our sales rep was great but management was condescending and made us disinterested. Nonetheless we were able to acquire the 2 vehicles we wanted from another dealership at a much cheaper price. More

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