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Panama City Toyota
Panama City, FL
2,964 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,964 reviews
October 22, 2024
I feel I was overcharged for the service work I had completed at your dealership. I overheard a service provider give a 30 dollar discount on a lifetime battery. I had $2900 worth of work done on my completed at your dealership. I overheard a service provider give a 30 dollar discount on a lifetime battery. I had $2900 worth of work done on my car (to include replacing the lifetime battery which I had already purchased there previously years ago…the lifetime battery obviously wasn’t a lifetime battery or I wouldn’t have had to pay for another lifetime battery), and I think the price was too expensive. I guess because I’m a 70 year old woman who purchased her car there (years ago) they felt that they could cheat me. Never again!!!! More
by Jacquelinr
October 21, 2024
Quick and efficient service. Great customer service in the service department. Clear and simple explanations provided for service performed. Great customer service in the service department. Clear and simple explanations provided for service performed. More
by kevink.campbell
October 21, 2024
Cannot say enough good things regarding my experience. They truly made the are buying experience enjoyable for the first time in life. from begining to end, they were open, communicative, honest, helpful, They truly made the are buying experience enjoyable for the first time in life. from begining to end, they were open, communicative, honest, helpful, and friendly. I cannot thank Denim enough for taking care of me and my family. More
by ROSS.DEMAY
Employees Worked With
October 17, 2024
2nd time visiting PC Toyota; 1st time for service. Service writer was helpful and knowledgeable about a couple of issues I brought to his attention, and how to go about addressing them. Service writer was helpful and knowledgeable about a couple of issues I brought to his attention, and how to go about addressing them. More
by barracuda3npc
Employees Worked With
Austin
October 15, 2024
I hadn’t been in the market for a new (2024) car but sadly my 2015 Prius was judged a total loss after getting hit by a truck! Didn’t get everything I wanted, mainly because I’ve chosen a car that is sadly my 2015 Prius was judged a total loss after getting hit by a truck! Didn’t get everything I wanted, mainly because I’ve chosen a car that is not particularly popular in this area (Prius)—there were only 2 of them available. However, I (and the friend I brought along) was treated very well, with courtesy and good humor. I got some concessions I wanted, but not all (price!). I wound up spending more than I wanted but also got a nicer, jazzier car than I expected. My sales rep was Giovanni Valencia and finance guy was Nathan Lilavois, both of whom I can happily recommend to hesitant car buyers. Experienced 0 strong-arm strategies from these two. I can recommend Panama City Toyota for good customer service. More
by cboshelle
Employees Worked With
Giovanni Valencia; NathanLilavois
October 15, 2024
Denied was a great low pressure sales man, he was very knowledgeable and helped me pick the best vehicle for me. 10/10 highly recommend. knowledgeable and helped me pick the best vehicle for me. 10/10 highly recommend. More
by ryansolana99
October 10, 2024
Honestly, from the moment we drove in to the car lot we were greeted and attended to exceptionally! Great service combined with a great product at a great value is a winner! Thank you for a great experienc were greeted and attended to exceptionally! Great service combined with a great product at a great value is a winner! Thank you for a great experience! More
by Joe Y Paolo
Employees Worked With
Christian Garcia
October 10, 2024
It was very nice and friendly to drop your car off and get it serviced get it serviced More
by charles.cochran
Employees Worked With
October 05, 2024
I will never buy another car from Panama City Toyota. I was pressured into buying the service contract by the sales manager. I told him I didn’t want it, because it’s both expensive and a hassle to come I was pressured into buying the service contract by the sales manager. I told him I didn’t want it, because it’s both expensive and a hassle to come in for service. He assured me that it was no hassle. I show up this morning for my very first scheduled service and I am like 20th in line for a scheduled appointment. I don’t have a half a day to wait around your dealership for an oil change. That’s the point of having an appointment. I asked the person working if it would be more than a half hour since I had an appointment and the guy laughed and said, “it’s definitely going to be longer than 30 minutes. None of this would be an issue had I not been pressured in to buying the service agreement or if Toyota didn’t over promise on appointment times. Why even have appointments when you schedule all of these people at the same time. Panama City Toyota will never get another dime out of me or my family. More
by JONERIK.HEWETT
Verified CustomerEmployees Worked With
