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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

January 15, 2024

Opening time and shuttle is convenient. Quick and easy check in Unexpected problems with solutions are clearly explained to the customer. No hidden surprises. More

by DVDGLDRT
Recommend Dealer
Yes
Employees Worked With
Pat
January 15, 2024

Suggestions for improvement- always offer a free car wash with service; provide refreshments for those waiting- all day. More

by tgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Scheduling is easy. The waiting area is nice and the service was very quick. My service advisor was extremely personable. More

by Upstageall
Recommend Dealer
Yes
January 15, 2024

Denim was very patient. We didn't have to wait long to meet with business manager. Nice folks More

by kimmoretz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denim Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

A leak from the area of the oil change you performed spotted my driveway in 3 locations, I had wipe down the area underneath the truck to get it to stop More

by captlapointe
Recommend Dealer
No
January 14, 2024

I went in for the routine 85K service but needed front brakes and a problem was found with front axle. Front axle was repaired by extended warranty. I also had brake fluid replacement and air and ac filte More

by buspur3
Recommend Dealer
Yes
January 14, 2024

Really don't think they know what they are doing and they are out to get your money instead of customer service More

by NateStarr18
Recommend Dealer
No
Employees Worked With
Matt Rowe
January 14, 2024

Trey at the service department is so kind! He always greets me with my name, and he is so helpful with advise with my repairs needed. honestly The only reason I go to Panama City Toyota to get More

by ROBIN.MCCUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Fast, timely, easy to work with Flexible scheduling and a great shuttle service Friendly staff More

by ChrisDiNote
Recommend Dealer
Yes
January 14, 2024

The buying process was with haggle. They gave me the best offer and it met my criteria for my trade in and a monthly payment at competitive interest for 5 years. Salesman was friendly More

by dwenrick3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Clemmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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