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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

March 16, 2024

Very impressed with the professionalism and quality of the service. Everything was done well in the indicated amount of time and well explained at the end More

by JOHNRHARLOW
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

I owe a rating for my purchase experience. Amber was very patient as I chose which vehicle I ultimately wanted. More

by Stashlin
Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Excellent service. My service advisor Matt Rowe is second to none. He keeps my 2004 4Runner and my 2012 RAV4 in tip top shape. Thank you. More

by gsmourad
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Natalie and Troy were fantastic and extremely helpful. They made the process painless and a fantastic experience. More

by michaelsos
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Recommend Dealer
Yes
Employees Worked With
Troy Lassiter, Natalie Hassig
March 16, 2024

Very courteous in explaining the different choices we had in financing our vehicle and helpful in finding the lowest 5 year rate! The sales representative took time explaining the many components to the vehi More

by JOHN54KY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

DJ made buying a car ok. I thank him for his kindness and care thanks More

by Leeannbarrt
Recommend Dealer
Yes
Employees Worked With
Denim Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Quoted a price for a repair that was $500. 00 higher than the same repair quoted from another Toyota dealership. This was my first and last dealing with the new Panama City Toyota. More

by WA4FLA
Recommend Dealer
No
Employees Worked With
Austin
March 14, 2024

Excellent customer service with Patrick and he always greets me with a nice smile Outstanding More

by BARBARAHUSS
Recommend Dealer
Yes
Employees Worked With
Patrick Tansey
March 14, 2024

Kind, professional and not overly pushy…they did listen to what we had to say about what we wanted More

by Bluewaterfall
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dale Saga
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Amber was fantastic to work with! ! She answered and is still answering all my CRAZY questions! She even answered on her day off! Every negotiation I brought up she took to the team fo More

by margaretkohlstaedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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