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Panama City Toyota
Panama City, FL
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,920 reviews
March 27, 2024
Kevin was very helpful with the sales. Troy was also great with the financing. I’m on my 3rd Toyota from there. Troy was also great with the financing. I’m on my 3rd Toyota from there. More
by Kimberlymosiello8833
Verified Customer
March 27, 2024
My salesman was outstanding and super helpful. Honestly made the whole process feel enjoyable and had great energy. The finance manager was unpleasant and honestly ruined the experience based off Honestly made the whole process feel enjoyable and had great energy. The finance manager was unpleasant and honestly ruined the experience based off me not wanting to purchase extras. Honestly his attitude and snarky comments almost made me walk. Henri was outstanding! Thank you all for your time. More
by Cody
Employees Worked With
Troy Lassiter, Henri Harrison
March 27, 2024
Pleasant experience. They were very professional. Didn't take long for the service to be completed. They were very professional. Didn't take long for the service to be completed. More
by djkitkat68
Employees Worked With
March 26, 2024
I was informed throughout the process adequately and In and out in a timely manner. Very friendly staff. and out in a timely manner. Very friendly staff. More
by xrobwx71
Employees Worked With
March 25, 2024
My Tacoma TRD, a sporty delight, Needed some TLC, a service just right. The dealership doors, I entered with glee, Met Patrick Tansey, there to assist me. He listened with care, to each knock and service just right. The dealership doors, I entered with glee, Met Patrick Tansey, there to assist me. He listened with care, to each knock and tick, A service department, truly on the stick. They tackled the trouble, with swiftness and grace, My truck purrs anew, a smile on my face. No charge for this fix, a warranty boon, Back in six months, for a follow-up tune. So thanks, Patrick Tansey, and the service crew too, For keeping my Tacoma, happy and new! More
by barton0
Employees Worked With
March 25, 2024
Amber was professional, personable and helpful. She gladly answered all my questions and wasn’t pushy! Great customer service, straightforward and I am so happy with what I chose to buy. Very grate She gladly answered all my questions and wasn’t pushy! Great customer service, straightforward and I am so happy with what I chose to buy. Very grateful that I had the privilege of working with Amber at Toyota Panama City! More
by hgtelford
Employees Worked With
March 25, 2024
John was a great help answering all my questions and taking time to followup with me He made an extra effort explaining the details and process of my purchase. I wasn't real familiar with the Toyota Cr taking time to followup with me He made an extra effort explaining the details and process of my purchase. I wasn't real familiar with the Toyota Crown but after Johns knowledge and confidence I knew this was the vehicle for me. I had a great experience and look forward to many miles with my new luxury car. I have made a great purchase and a great friend. Thanks again John. More
by Waverlyflipflop
Employees Worked With
March 25, 2024
Panama City Toyota and Anna Morros were wonderful to work with throughout our car buying process. She was communicative, kind and very helpful. Thank you! with throughout our car buying process. She was communicative, kind and very helpful. Thank you! More
by nak1012
