Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,958 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,958 reviews
February 13, 2025
Please consider another Toyota dealership. Wasted thousands of dollars here, with consistently poor at best customer service. Quoted a hybrid replacement for my 2010 Toyota Prius for $1,500 Wasted thousands of dollars here, with consistently poor at best customer service. Quoted a hybrid replacement for my 2010 Toyota Prius for $1,500 just for the part itself, but found a local mechanic who got a no-aftermarket, new hybrid for Toyota cost plus labor, fully installed for $1,150.00. I see Matt Rowe is still there, so don't bother asking how much longer will your vehicle be ready after a 1 hr 45 min wait for a pre-scheduled oil change with the lobby cleared, folks leaving after your arrival, he'll say "I WILL NOT BE RUSHED!" Never at his desk, everyone ignores you. That was a year ago and another dealership suggested I leave this review, this is clearly unacceptable. More
by DANAMADALA2020
Employees Worked With
February 07, 2025
Couldn't be happier with our experience. Listened to our needs and guided us with their experience. 3rd vehicle we have purchased over the years. Love these guys. Listened to our needs and guided us with their experience. 3rd vehicle we have purchased over the years. Love these guys. More
by Feyerer
Employees Worked With
Other Employees :
Robert Gates and David in finance
February 06, 2025
Chris Watson and his crew always take the best care of all our service needs all our service needs More
by sherileerogers
Employees Worked With
January 18, 2025
Very satisfied with all aspects of my service visit and would definitely recommend this dealership. would definitely recommend this dealership. More
by Gperk
Employees Worked With
January 16, 2025
Went in for an oil change. I asked them to check tire pressure. They said they always do anyway. Left with tire pressure at 31 psi on almost all four tires. They were supposed I asked them to check tire pressure. They said they always do anyway. Left with tire pressure at 31 psi on almost all four tires. They were supposed to be 51 psi. Did not do what they were supposed to. Makes me wonder if they changed the oil. More
by watson1629
Employees Worked With
January 12, 2025
I worked with Joseph he kept me posted on my vehicle, he is very nice to work with. is very nice to work with. More
by Llcisblessed
Employees Worked With
January 06, 2025
Great service and very friendly people! !Had a appointment for oil change a 1:00 and was out of there at 1:35.Could not ask for better!!! !Had a appointment for oil change a 1:00 and was out of there at 1:35.Could not ask for better!!! More
by Marceilreed
Employees Worked With
January 06, 2025
In and out for oil change in great time. Replaced cabin air filter too all in the scheduled time frame Replaced cabin air filter too all in the scheduled time frame More
by edwinlmcmillan
January 04, 2025
Clean, friendly, good service. The waiting area is spacious and comfortable. The service was thoroughly explained. The waiting area is spacious and comfortable. The service was thoroughly explained. More
by letizia.grasso
Employees Worked With
