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Panama City Toyota
Panama City, FL
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,920 reviews
November 05, 2024
Service advisor listened to what I wanted and then discussed options and recommendations. I was in and out within a few hours of arrival. Fair price, prompt service and knowledgeable advisor. Very H discussed options and recommendations. I was in and out within a few hours of arrival. Fair price, prompt service and knowledgeable advisor. Very Happy with first time visit. More
by Mrose18421
Employees Worked With
November 02, 2024
I wasn’t happy with my regular routine maintenance this time. I was there over 2 1.2 hrs for an oil change and a staple pulled out of tire. I had to bring it to the attention of the Rep. My Van was sitting time. I was there over 2 1.2 hrs for an oil change and a staple pulled out of tire. I had to bring it to the attention of the Rep. My Van was sitting out in the parking lot waiting over an hour for the tire to get looked out. Then I get my car home & there was Grease on doors, around tires,hood of car etc….All that was hard to wipe off a white van. More
by angelbears52454
Employees Worked With
NA
October 31, 2024
We had the best buying experience with Amber. Wojciechowski! This was my 18 year old daughter's first major "adult" purchase and she had very specific goals that also needed to fit a specific bud Wojciechowski! This was my 18 year old daughter's first major "adult" purchase and she had very specific goals that also needed to fit a specific budget. Amber worked diligently with us to find just what we not only needed, but what my daughter had hoped for down to the smallest detail. The first car we went to see was sold before we could get to it. We left empty-handed but continued our search far and wide, still not finding just the right one. A week later, Amber called and had been continuing the search and found "the one". We were beyond thrilled to see this beautiful, Lunar Rock Rav4 waiting on the lot for us and couldn't wait to make the deal. As a salesperson, Amber was not only knowledgeable of the product she was selling, she approached the entire experience with joy and enthusiasm. This is the 7th vehicle my family has purchased from Panama City Toyota so we are no strangers to the process. However this was a new experience for my daughter. Car buying can be very stressful and intimidating to new buyers but my daughter will always remember this experience with a smile because of incredible service that Amber provided. She was up front, no games, no gimmicks, but willing to accommodate in any way she could. Panama City Toyota is a better dealership with her on board. I will ABSOLUTELY recommend others to shop with Amber. More
by J-HAMM
October 31, 2024
Service is fast. Service rep. (Joseph) was very polite and helpful. My appointment was on time and the waiting area was clean. Service rep. (Joseph) was very polite and helpful. My appointment was on time and the waiting area was clean. More
by hunterann
Employees Worked With
October 29, 2024
I’ve been doing business with Panama City Toyota for years. Always reliable, never a disappointment. years. Always reliable, never a disappointment. More
by keithslabs
October 22, 2024
I feel I was overcharged for the service work I had completed at your dealership. I overheard a service provider give a 30 dollar discount on a lifetime battery. I had $2900 worth of work done on my completed at your dealership. I overheard a service provider give a 30 dollar discount on a lifetime battery. I had $2900 worth of work done on my car (to include replacing the lifetime battery which I had already purchased there previously years ago…the lifetime battery obviously wasn’t a lifetime battery or I wouldn’t have had to pay for another lifetime battery), and I think the price was too expensive. I guess because I’m a 70 year old woman who purchased her car there (years ago) they felt that they could cheat me. Never again!!!! More
by Jacquelinr
October 21, 2024
Quick and efficient service. Great customer service in the service department. Clear and simple explanations provided for service performed. Great customer service in the service department. Clear and simple explanations provided for service performed. More
by kevink.campbell
October 21, 2024
Cannot say enough good things regarding my experience. They truly made the are buying experience enjoyable for the first time in life. from begining to end, they were open, communicative, honest, helpful, They truly made the are buying experience enjoyable for the first time in life. from begining to end, they were open, communicative, honest, helpful, and friendly. I cannot thank Denim enough for taking care of me and my family. More
by ROSS.DEMAY
Employees Worked With
October 17, 2024
2nd time visiting PC Toyota; 1st time for service. Service writer was helpful and knowledgeable about a couple of issues I brought to his attention, and how to go about addressing them. Service writer was helpful and knowledgeable about a couple of issues I brought to his attention, and how to go about addressing them. More
by barracuda3npc
Employees Worked With
Austin
