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Panama City Toyota
Panama City, FL
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,920 reviews
May 29, 2024
This dealership has a positive feeling about it. Very friendly staff and great selection of vehicles! Amber is a wonderful salesperson who was knowledgeable and super attentive to my needs when revi Very friendly staff and great selection of vehicles! Amber is a wonderful salesperson who was knowledgeable and super attentive to my needs when reviewing my options!! I loved the experience I had and feel I was offered great value with my purchase of my 2024 Camry! Thank you Panama City Toyota!!! More
by DONNAWOJ5362
Verified Customer
May 28, 2024
good experience, just purchased my 3rd truck with them, bought 2 Tacomas and just upgraded to a Tundra bought 2 Tacomas and just upgraded to a Tundra More
by GARYDOC1
Employees Worked With
May 28, 2024
Ben Thibdaux was great answered all questions and concerns. Only person at the lot would talk to us about a new car. When picking up the vehicle it was detail and gased waiting for us. Ben made the d concerns. Only person at the lot would talk to us about a new car. When picking up the vehicle it was detail and gased waiting for us. Ben made the dealership feel confortable and easy to deal with. The dealership was clean and organized. Thanks Ben More
by debrich98
May 28, 2024
The guy that took my car back for an oil change was wonderful but the guy who took my money was an xxx. Talked down to me and I didn’t appreciate it. However, I’ve used y’all before since I’m out of st wonderful but the guy who took my money was an xxx. Talked down to me and I didn’t appreciate it. However, I’ve used y’all before since I’m out of state and the checkout guy will not keep me from visiting your store. More
by jrayhopkins2
Employees Worked With
No idea
May 28, 2024
Can you change the TV channel in the waiting area to car/truck channel. That is what we the waiting customers all have in common is our vehicles. Plus it might motivate people to upgrade and customize t car/truck channel. That is what we the waiting customers all have in common is our vehicles. Plus it might motivate people to upgrade and customize their Toyotas and hopefully you make that sale. More
by bargodtx
Employees Worked With
May 27, 2024
Service is fantastic, 4th car I have bought from them. Willing to go the extra mile and answer all the questions that I ask before, during and after either when purchasing or when bringing the cars in for Willing to go the extra mile and answer all the questions that I ask before, during and after either when purchasing or when bringing the cars in for service! More
by peppears
Employees Worked With
Corey in service, sits near the end on the right as you walk in from where you are your vehicle.
May 27, 2024
Good experience, sales team was a little hard to track down for updates and or interaction. I appreciate the transparency and support when we did catch up down for updates and or interaction. I appreciate the transparency and support when we did catch up More
by chrisshort82
May 27, 2024
Patrick is always nice and helpful! 👍 service is quick! You would have better luck with your comments if you didn’t require 15 words🥱 👍 service is quick! You would have better luck with your comments if you didn’t require 15 words🥱 More
by zkdbusiness
