Palmetto57 Volkswagen

This VW Service Center should be the example for all dealerships around the US and perhaps the world! dealerships around the US and perhaps the world! More

Like always , service was great! Jose was very professional and friendly. Made my appointment online and the rest was very easy. I chose to wait for my service in the dealership and the beautiful professional and friendly. Made my appointment online and the rest was very easy. I chose to wait for my service in the dealership and the beautiful new renovations and fancy nespresso machine made it worth the wait ! More

Great service ! Carlos was very nice ,helpful and knowledgeable! Will recommend to friends . Fast service. knowledgeable! Will recommend to friends . Fast service. More

Daisy is a true professional and wonderful person. I truly recommend her for your car service. — Rosabel truly recommend her for your car service. — Rosabel More

Very please with the attencion and the Excellent service the comunication thank for you help the comunication thank for you help More

Very pleased with service i received at the dealership.. Everyone was very friendly ..Shawn from (parts department) was beyond helpful ..thxsomuch everyone... Everyone was very friendly ..Shawn from (parts department) was beyond helpful ..thxsomuch everyone... More

Muy buen trato y profesionalismo compré un carro con Cristiam Comin . Y salimos encantados con el . Gracias se los recomiendo Cristiam Comin . Y salimos encantados con el . Gracias se los recomiendo More

The WORST EXPERIENCE FROM TOP TO BOTTOM, my cousin went to purchase her own lease. The general manager Yan Carlos García ,Rey Alvarez and Ruben Recogo lied to me and to her saying you can only purchase yo to purchase her own lease. The general manager Yan Carlos García ,Rey Alvarez and Ruben Recogo lied to me and to her saying you can only purchase your own lease there. Because she got it from there.. general manager is a liar AND ALSO FINANCE MANAGER SAYING SHE NEEDS A WARRANTY BECAUSE VOLKSWAGEN REQUIRES A WARRANTY WHICH IS NOT TRUE . They don’t even speak English. Very unprofessional from TOP TO BOTTOM. THE WORST EXPERIENCE I’VE EVER HAD BUYING A CAR! People were super rude. Lying left and right saying you cannot finance through your own bank LIKE IF THE ONWER OF THIS DEALERSHIP IS SEEING THIS COMMENT, YOU BETTER FIRE ALL YOUR MANAGERS. Because we will never buy a vehicle from this dealership ever again !! It’s a SCAM!!!!!!! They didn’t even give her the buyers order saying it was illegal…all your reviews are 1 star because you guys are scam!!!!! Don’t go this dealership this is not a dealership this is a SCAM!!! As a Manager you need to be more professional and make Difference. And all this Managers lied to us, specially the General Manager. (Yancarlos García )and the finance manager Ruben Recogo). THE WORST!!!!!!!!! More

Normally I don't waste my time writing reviews, but I feel I had to with this one. I am only giving 1 star because 0 is not an option. If you can please avoid this dealership specially because of general feel I had to with this one. I am only giving 1 star because 0 is not an option. If you can please avoid this dealership specially because of general sales manager Yancarlo Garcia, the nastiest sales person I have ever had to deal. He basically threw me out of the dealership just because I did not agree with the numbers he gave me, he just turned his back on me and walked away before I could say anything, I am sure if it was a man standing in front of him he would not have acted that way. Not only that, I called before hand to see if they had the car I wanted, so that I wouldn't drive from Homestead to Hialeah for no reason, I am a nurse and I had worked the nightshift the day before and I did not want to make that drive for no reason, but when I got there they said they had just sold that car and the system had not been updated. I do have to say the other sales staff like Fermin and Luis were nice and helpful, however just because of Yancarlo Garcia I will never do business with this dealership as long as he is part of the staff. More

Grea service like always Daisy is graceful good listener Grea service like always Daisy is graceful good listener and ready to take control and help Grea service like always Daisy is graceful good listener and ready to take control and help More