Palmetto 57 Nissan
Miami, FL
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784 Reviews of Palmetto 57 Nissan
I am very happy with my new car that Jerome Foster recommend for safety!!! He was very concern about my infant well being!!! Wilbert was pleasant even if I had a million questions to ask. He answered recommend for safety!!! He was very concern about my infant well being!!! Wilbert was pleasant even if I had a million questions to ask. He answered all of question's with a smile. Thank you guys.... A job well done. More
Very good and friendly sales dept., excellent service dept., many vehicles to choose from. Mr Matias was extremely helpful with all our questions and he really went the extra mile. The finance dept. did dept., many vehicles to choose from. Mr Matias was extremely helpful with all our questions and he really went the extra mile. The finance dept. did the paperwork very fast and gave us many options to purchase or lease the vehicle. Overall very good experience. I will tell my family and friends. More
We had a pleasant purchase experience with this dealer because we were welcomed by Jerome from the begining who was very professional and friendly. They were also very helpfull with the financing options. because we were welcomed by Jerome from the begining who was very professional and friendly. They were also very helpfull with the financing options. Even though the process took longer than expected he stayed with us until the very end and made sure all our expectations were met. We would recommend this dealer and sales person and buy again from them. More
I've been looking for a new 370z for over a year and a half and i've not been able to find the right one for the price i wanted. Then i came to this dealership and i found the perfect one, and thanks to J half and i've not been able to find the right one for the price i wanted. Then i came to this dealership and i found the perfect one, and thanks to Jerome and the sales staff i was able to buy the car i've always wanted. More
I highly recommend Esserman Nissan for you next car purchase. The shopping experience was very pleasant from beginning to end. Unfortunately I can’t say that I ever had a positive experience in a deale purchase. The shopping experience was very pleasant from beginning to end. Unfortunately I can’t say that I ever had a positive experience in a dealership this far and I was prepared to deal again with pushy, annoying and deceptive salespersons (no offense please). Not the case here. To my surprise, everyone was very professional, respectful, and straightforward. The OTD price I paid was exactly what was quoted over the phone. No surprises and no hidden fees when I got there. Even the feared “F&I room” was not what I expected; the finance officer Mitra Rampersad simply walked me through the paperwork without pushing me to buy all those optional products I didn't really want. If you want to purchase a car from the comfort of your couch I recommend you to contact the internet coordinator Angela Agudelo or if you go the traditional way, do ask for Bianca Duhaney when you get there, she is a very serious and pleasant sales consultant. At some point the sales manager Pedro Radio may show up. No need put your guard up; he will be good to you... More
I've been to many other car dealers in the past and have bought and leased several cars in a period of around 12 years. I was really amazed of how good and comfortable I felt when I visited Esserman Nissan bought and leased several cars in a period of around 12 years. I was really amazed of how good and comfortable I felt when I visited Esserman Nissan last Saturday. From the very beginning my salesperson (Agustin Davis) was the best, with no pressure and full of honesty and willingness he did the demo of the cars my wife and I were interested in. Our credit is less than perfect and we let him know that in advance. Usually I had seen other salesmen losing interest in you immediately after you tell them about problems in your credit. On the contrary, Agustin dedicated even more of his time to us to explain all the options and did not lose focus or energy in his efforts to understand what car we wanted and what were our car needs...all without even asking for our Social Security Number and without any pressure to go and run our credit. Agustin really performed like a professional trying to fulfill our needs first without even worrying about anything else. Of course we wanted the car so we started working with the finance staff and they were equally professionals. Mr. Simon Robles (Finance Director) spoke to us and explained to us the options based on our credit. He focused on us and instead of pushing us to sign and leave, he wanted to make sure that we were comfortable with the monthly payment we classified. He explained to us where that payment was coming from and helped us in every possible way he could. Both, Agustin Davis and Simon Robles provided outstanding service and attention. Since I love Nissan cars (I have two now and had a Murano 3 years ago) I can honestly say that after finding a car dealer like Esserman Nissan and staff like Agustin and Simon, it will be really difficult for me to go somewhere else ever. I would recommend this dealer 1000%. More
Awesome team! will definetely buy again from them.. The sales rep Mike Robinson was extremely friendly and went out of his way to get me the best deal possible. The general manager Chris Assmar is only abo sales rep Mike Robinson was extremely friendly and went out of his way to get me the best deal possible. The general manager Chris Assmar is only about satisfying the customer and thats exactly what he did. More
We worked with Aliek Velez most of the day. Originally we visited for an oil change but decided to consider trading our vehicle for a new model. We had a little trouble at first finding the right vehicle we visited for an oil change but decided to consider trading our vehicle for a new model. We had a little trouble at first finding the right vehicle within our budget... we wanted much more than what we could afford... but Aliek did not give up on us and in the end, we ended up with exactly what we wanted at a price we were willing to live with. Aliek stuck with us the whole day answering our questions and working with his Manger to help us "make a deal" and walk away happy. He had a great attitude and a great personality. We really enjoyed working with him. He did not make us feel like he was desperate to make a sale. He made us feel like he genuinely cared about us and wanted to see us pull out of the lot in something that was going to make us happy. Mike Robinson stepped in toward the end of our negotiations to assist in explaining in more detail exactly how the Manager comes up with the number. This helped us to really understand where they were coming from. It was Mike that finally was able to help us come to that final number that we felt comfortable saying yes to. Lastly, it was Freddy in finance that closed out our acquisition. He was terrific. He had a great personality and made us feel great out our purchase. My husband and I were with our 10 month old daughter and all three men, Aliek, Mike and especially Freddy were wonderful with her which we really appreciated. The overall experience was very pleasant. We love Nissan's. We now have two 2010 Nissan's both with 39 month leases. We will be back for all of our service needs... but when it's time to trade in, it will be with Esserman! More
We love Tamika. She is the definition of Customer Service. We visited the Esserman Service Department for the first time in April 2010 and Tamika was there to greet us with a smile and checked us ri Service. We visited the Esserman Service Department for the first time in April 2010 and Tamika was there to greet us with a smile and checked us right in for our oil changes. This past Saturday, September 18th we were back for another oil change. We had only been there once before but Tamika remembered exactly who we were which was so impressive. Once again she provided us with friendly customer service. I feel like I have a friend in the Service Department that I can call anytime to schedule an appointment or ask a question and Tamika is my friend! Don't ever let her go! More
We received great professional service from a very knowledgeable, personable and patient sales associaite, Augustin Davis. It took us a while to choose a car and he never tried to rush or push us into knowledgeable, personable and patient sales associaite, Augustin Davis. It took us a while to choose a car and he never tried to rush or push us into a decision. Augustin and his manager Carlo gave us a deal we were looking for on a price, as well. Omar at finance department was a pleasure to work with. Overall, it was a very nice experience. Thank you! More