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Palmetto 57 Nissan

Miami, FL

5.0
783 Reviews

16725 NW 57th Ave

Miami, FL

33055

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783 Reviews of Palmetto 57 Nissan

November 22, 2017

Horrible! Went to purchase a vehicle with a pre approval from the bank. Test drove the car and was ready to purchase. The salesman offered to run my credit to s More

by Ty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orestes A Burricaudy
Dec 06, 2017 -

Palmetto 57 Nissan responded

I'm sorry to hear of your negative experience at our dealership. I assure you that we absolutely never instruct our staff to "bait and switch" any of our customers, nor do we condone the practice at all. We strive to provide our customers with a positive experience that they return for all of their servicing and purchasing needs. I would like to discuss this matter in greater detail as soon as possible, please contact me at your convenience. Sincerely, Claudio Lerbours, clerebours@palmetto57.com, GM

August 25, 2017

Best servive The service center in this dealer is spectacular , good service, good quality, great attention, the Service Manager Erick Vallina is very attentive an More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo (Fofo) Cruz, Erick Vallina, Jose Gil
Aug 29, 2017 -

Palmetto 57 Nissan responded

We’re delighted to hear of your positive experience at our dealership, Ana. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We really appreciate this feedback and I will share it with Erick, Jose, and Adolfo. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best regards, Claudio Lerbours, clerebours@palmetto57.com, GM

August 16, 2017

Happy customer AWESOME customer service and hospitality from check-in to check-out ! Special thanks to Angel, Carlos Rodriguez, and Nicca for making my first service More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Carlos Rodriguez, Nicca
Aug 17, 2017 -

Palmetto 57 Nissan responded

Taylor, Thank you for the amazing feedback. We appreciate you taking the time to share the awesome customer service experience Angel, Carlos, and Nicca provided for you. Please come see us for any future needs. Thanks again! Best regards, Claudio Lerbours, clerebours@palmetto57.com, GM

July 26, 2017

Awesome customer service. My experience at the dealership was wonderful. My associate, Jasmine Ramos was very polite and caring of the needs of my vehicle. She kept me updated More

by Shakeita Gunder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Ramos (Service Department)
Jul 27, 2017 -

Palmetto 57 Nissan responded

Shakeita, thank you for your great feedback and recommendation. We work hard to make sure our guests have a wonderful experience. I will share your comments with Jasmine and we look forward to working with you again down the road. Warm regards, Claudio Lerbours, clerebours@palmetto57.com, GM

July 03, 2017

Buying Process The service for oil change was fast ,great customer service Alain .About sales department i have a bad experience , they called me for a good deal and More

by Gio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
luis
Aug 04, 2017 -

Palmetto 57 Nissan responded

Thank you for taking the time to provide this feedback, Gio. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss them in greater detail. Sincerely, Claudio Lerbours, clerebours@palmetto57.com, GM

June 09, 2017

Great service My car buy it new at nissan this is my second purchase and All services are always done in the dealer directly I am very happy with the attention an More

by Mina13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain reyes
Jun 12, 2017 -

Palmetto 57 Nissan responded

We appreciate you for letting others know about your experience at Palmetto57 Nissan. Thank you for the kind words and continued business. Let me know if there's anything else you need! Best regards, Claudio Lerbours, clerebours@palmetto57.com, GM

June 07, 2017

Great and fast dealer facility. My experience was great, waiting period of time while the technicians well performed the services on my nissan rogue and customer service was excelen More

by Adria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Astorga
Jun 08, 2017 -

Palmetto 57 Nissan responded

Thank you for sharing your experience with us, Adria! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as a fast and efficient service to our guests. Please come see us for any future needs. Thanks again! Warm regards, Claudio Lerbours, clerebours@palmetto57.com, GM

June 03, 2017

Compra de Nissan Rogue Fue una experiencia súper, me atendió el vendedor Yadiel Santovenia un joven muy atento y de mucha paciencia, me enseñó todos los carros hasta llegar More

by Mrasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yadiel Santovenia
May 31, 2017

About the service The staff of Palmeto57 is great. From the moment I went in to the time I got out, the crew showed nothing but fivestar service More

by AylinVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco, Tony both in servicio, Erick Vallina, Anderson Lopez
May 31, 2017 -

Palmetto 57 Nissan responded

Aylin, hello and thank you for this fantastic review! It is wonderful to hear that our staff at Palmetto57 Nissan was able to provide you with a great experience! We really appreciate this feedback and I will share it with them. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Claudio Lerbours, clerebours@palmetto57.com, GM

May 11, 2017

Check them out They were fun positive helpful. Didn't try to sell me anything I didn't need.. I would recommend them to friends local or now. More

by Sunshine4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier validates, j.c
May 15, 2017 -

Palmetto 57 Nissan responded

Thank you for your feedback and recommendation. I am happy to hear our team was able to serve you and demonstrate how we do business here. Please remember that we're always here to assist you with any future auto needs! Sincerely, Claudio Lerbours, clerebours@palmetto57.com, GM

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