Palmetto 57 Nissan
Miami, FL
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783 Reviews of Palmetto 57 Nissan
Terrible service 1) Started off by taking my car there for routine oil change and inspection. Even though my brakes were working fine they told me I needed my front b 1) Started off by taking my car there for routine oil change and inspection. Even though my brakes were working fine they told me I needed my front brakes done. When ahead and did it. 2)Went back a few days later because the brakes are making noise. They told me that the back brakes now needed to be done and I asked why wasn’t this identified during the routine inspection but didn’t make a big deal of it paid and got the back brakes done. 3) Went back about a week or two later because the brakes were still making noise and they told me just to give it some time to let the brakes wearing. Didn’t make a big deal and left with no problem. 4) Went back a month later with the same grinding noise even louder and they took a look at the car and I spoke to a manager and they told me that something in the brakes needed to be lubed and that it was no big deal to be on my way. Upon receiving the car they broke three Lugnuts off my wheels and try to get it by me without mentioning it. Again left and didn’t make a big deal. 5) Today I took my car for a oil change and asked them to take a look at the brakes again and they told me that they had no record (which there was and they found it) of them doing my brakes in the dealership and that the brake pads calipers and rotors need to be changed, they are now billing me for an entire brake system on the car when the grinding noise is been going on for a while and I’ve been trying to avoid this. Not to mention when I was speaking to the service of visor he hung up the phone on me. FYI Before taking the car even the first time everything was working perfectly. NEVER SERVICE YOUR CAR HERE! More
You guys are the best. My experience with this dealership and the sales rep Omar Rodriguez was perfect! Very easing going and the process was quick and smooth!! Thank you to My experience with this dealership and the sales rep Omar Rodriguez was perfect! Very easing going and the process was quick and smooth!! Thank you to Palmetto57nissan (Omar, Claudio Lerebours the manager)! You guys are the BEST!!! More
great service, cookies and coffee complementary, The service is excellent by Carlos Rodriguez always fast, smiling and very clear on the car service. I am very satisfy with the customer attention th The service is excellent by Carlos Rodriguez always fast, smiling and very clear on the car service. I am very satisfy with the customer attention that I'll never wanted to go any other dealer. Mr. Rodriguez always goes beyond of what I spect, always do a complete check up on my car and let me know of what it needs to be done on my car, giving me different alternatives and frame time of what's need to be done, and that is always really appreciate it, Mr. Rodriguez is also very accessible at any time I call him. I really recommend the car service to my family and friends who have Nissan cars. You guys are doing really good. I am a very happy customer. Kathoska Pineda More
Awesome Experience I gave a 5 star rating due to the 5 star I received at the dealership. From the time I arrived at the dealership and selected my vehicle,my experience I gave a 5 star rating due to the 5 star I received at the dealership. From the time I arrived at the dealership and selected my vehicle,my experience was awesome. I was approached by the General Manager Chris who introduced himself and made my transition very smooth. The staff at Palmetto Nissan are amazing and friendly, I also want to give kudos to my sales rep, apprasier and to the finance manager who assisted me with my loan who was very kind and patient with me. All I can say now is that "I Love my Car". Much Appreciated More
Awesome service Got my truck serviced by the best service advisor Carlos Rodriguez and my service technician Ozzy Dominguez. !!!! Wouldn’t have it done any other way! Got my truck serviced by the best service advisor Carlos Rodriguez and my service technician Ozzy Dominguez. !!!! Wouldn’t have it done any other way!!! Exceptional service!!!! More
Excellent Service I wouldn't go to another Nissan dealer even if I'm closest to it. The customer service I receive at Palmetto 57 is truly exceptional. I wouldn't go to another Nissan dealer even if I'm closest to it. The customer service I receive at Palmetto 57 is truly exceptional. More
Replace of rear wiper I understand there were a lot of costumer waiting, but despite that was fast.! I would need to go again to know if my guarantee covers the replacemen I understand there were a lot of costumer waiting, but despite that was fast.! I would need to go again to know if my guarantee covers the replacement of the key. More
Awesome love Giovanni Friendly atmosphere very knowledgeable a pleasure to deal with very polite very fast courteous very neat organized. I live near 2 Nissan dealerships i Friendly atmosphere very knowledgeable a pleasure to deal with very polite very fast courteous very neat organized. I live near 2 Nissan dealerships in Fort Lauderdale and come to this location largely in part of the service that Giovanni provides. More
Great My experience was great Fernando has sold me other cars this is actually my 3 rd car bought with him and I will always continue to purchase from him My experience was great Fernando has sold me other cars this is actually my 3 rd car bought with him and I will always continue to purchase from him More
Good service The sales person and the financial director answered all my questions and gave me details about my lease. They took their time to explain to me the fe The sales person and the financial director answered all my questions and gave me details about my lease. They took their time to explain to me the features of the car More