Palmer Dodge Chrysler Jeep Ram - Service Center

it was not the best, only ok I am ok with the service but extremely disappointed with JEEP I had had Jeep all my life but since the last 10 last years Jeep has been terrible. I am ok with the service but extremely disappointed with JEEP I had had Jeep all my life but since the last 10 last years Jeep has been terrible. More

Not satisfied Felt work was done on my car without discussing cost. I think the 50,000 mile service was not what was discussed at the time of drop off. When I discu Felt work was done on my car without discussing cost. I think the 50,000 mile service was not what was discussed at the time of drop off. When I discussed this with Winston he said that wasn’t the case and acted too busy to deal with me. More

usually a good experience, but terrible service and communic Brought truck in for regular oil change and requested they check air filter and tires with regular inspection. Dealership changed oil and did not comp Brought truck in for regular oil change and requested they check air filter and tires with regular inspection. Dealership changed oil and did not complete rest of inspection requested with service attendant. They later emailed me inaccurate after the fact assessment which said engine air filter was okay. After checking it myself, it had dirt caked in it, water stains and was clearly > 2 yes old. I have now changed it myself but was annoyed with overall experience of service attendant saying "there is nothing wrong with your truck" without listening to things that needed to be addressed and pushing me out More

Vehicle Repair Roberto and the crew were awesome. I made a trip to get my oil changed and asked if they would check my back seat. My back seat would not lay down a Roberto and the crew were awesome. I made a trip to get my oil changed and asked if they would check my back seat. My back seat would not lay down as it is suppose to do. Roberto said that the oil change was easy, but not sure about getting the seat fixed. He recommended that I come back for it and he would arrange for me to have a Courtesy Vehicle. He kept his word and my vehicle is fixed. Thank you!! More

quick epress service Arrived about 10:00 on a Saturday for express service without an appt. In and out in 60 min. Friendly service writer. Excellent communication on st Arrived about 10:00 on a Saturday for express service without an appt. In and out in 60 min. Friendly service writer. Excellent communication on status of my service. More

Great Service Experience My service experience was awesome! Murray was able to get me in right on at my appointment time and set a time exception which allowed me to plan my My service experience was awesome! Murray was able to get me in right on at my appointment time and set a time exception which allowed me to plan my time as I waited.. The work was finished earlier than expected and I was able to get out of the dealership and on with my day. Great job Murray, and to the service techs at Palmer DCJR! More

Great service team Dedicated and conscientious. Truly care about your service problems . Instil genuine trust in Palmer. Will continue my jeep service with Palmer. Than Dedicated and conscientious. Truly care about your service problems . Instil genuine trust in Palmer. Will continue my jeep service with Palmer. Thanks for all of your help. More

Friendly staff I went for general oil change and tires rotation. The service was quick and Hiram was friendly and there was some issue with the coolant and they fix I went for general oil change and tires rotation. The service was quick and Hiram was friendly and there was some issue with the coolant and they fixed it for me. Highly recommend this dealership More

Very bad oil change experience I purchased a 3 oil change package. 6 months later when I attempted to get the 2nd oil change I was told the person who sold me the original packa I purchased a 3 oil change package. 6 months later when I attempted to get the 2nd oil change I was told the person who sold me the original package no longer works there and that he inappropriately charged me for the oil changes. As a result there is no record of me ever purchasing the oil change package. I pushed back and was treated like a liar. They reluctantly agreed to change my oil “this time” because my vehicle was already processed. An hour and a half later I got the keys back, no paperwork, no sticker in the window. Just a paper floormat crumpled up on my passenger seat. I decided I couldn’t trust that they actually did anything so I paid for another oil change at a different dealership. More

great Service. My service was great and so was Luis. The only thing that kept me from giving 5 stars was that my car smelled badly of oil and it took me several day My service was great and so was Luis. The only thing that kept me from giving 5 stars was that my car smelled badly of oil and it took me several days and lots of cleaning to get the smell out. More