Palmer Dodge Chrysler Jeep Ram

We searched the internet and found this dealership to have a good selection of Chrysler Town and Country minivans so drove from NC to purchase our van. The experience was good and we love the van. We had have a good selection of Chrysler Town and Country minivans so drove from NC to purchase our van. The experience was good and we love the van. We had emailed and spoken with DJ before we arrived and had a good feel for the van before we ever saw it. The pictures on the internet really helped us out. More

I purchased a used vehicle from Palmer Dodge. I didn’t realize it at the time, but the tires were in very poor condition, so by the time I went for my first oil change after 3000 miles, the recommendation realize it at the time, but the tires were in very poor condition, so by the time I went for my first oil change after 3000 miles, the recommendation was FOUR NEW TIRES. I couldn’t help wondering why Palmer Dodge would even put the car on the lot if it knew that all the tires were in need of replacement. Buyer beware. When I went back to my Sales person, he stated nothing could be done. His manager was also not very cooperative. I went to service to get the records on the vehicle. The service Manager, David Keller said he would do what it took to make the situation right. If it had not been for David Keller and the Service Team, I don’t know what I would have done. I would not purchase a vehicle from Palmer Dodge but I will continue to get my car serviced there as well and refer my friends/co-workers. I would only recommend Service, not sales. More

My experience at Palmer was terrific. Jordan was very easy to work with and provided a lot of good information. Everyone I came in contact with at the dealership was friendly and helpful. easy to work with and provided a lot of good information. Everyone I came in contact with at the dealership was friendly and helpful. More

Very bad experience. I said that I wanted to pay cash - the sales rep tried to convince me to finance for 10 solid minutes after that. The entire time I told her we were wasting time because I wasn't going the sales rep tried to convince me to finance for 10 solid minutes after that. The entire time I told her we were wasting time because I wasn't going to finance - she was very stubborn. (I had a cashiers check sitting in my wallet...) Then I made an offer on the car (I was about $700 below suggested retail value on kbb) and she came back $2000 above SR. Then she tried to get me to offer $1000 above SR and I told her straight up that I was not paying above SR for the car - once again she was stubborn and quite rude. She went and got the sales manager who stated that they "have the best prices around" and that I "would never find a similar car for that price." I left the dealership quite frustrated that my experience could have possibly been that bad. I went on to the next dealership on my stop (the toyota dealership about 2 miles from palmers) and found that the toyota dealership was asking $500 below SR for almost the exact same car. The only difference in the cars? The one at the toyota dealership has 1k more miles and was a certified preowned vehicle (aka, 100k warrenty included). I talked them down to $900 below SR and walked away a happy camper. Long store short - do not bother to visit Palmer's Chrysler Dodge Jeep and Ram. It will be a waste of your time. More

I had a very good experience at this dealership. Mike knew a lot about Jeeps and was able to answer all my questions. They had a good selection to choose from and I found just what I was looking for (a J knew a lot about Jeeps and was able to answer all my questions. They had a good selection to choose from and I found just what I was looking for (a Jeep Wrangler Sahara in "dozer" yellow). We struck a good deal with very little of the "let me go ask my manager" stuff and I am very happy with the whole experience. Mike even followed me home to get the check! I would recommend this dealership to anyone looking for a Jeep. More

I am happy with the work this dealership does and they sure juggle a lot of customers well. My only complaint is that for the 2nd time they have promised that they would wash my van as part of my service sure juggle a lot of customers well. My only complaint is that for the 2nd time they have promised that they would wash my van as part of my service and have not done it. This time they said there was something wrong with the plumbing which sounded like an excuse. More

Dennis was very knowledgeable and patient in helping me and my husband select a vehicle. I had an idea of what I wanted but he also presented other options for me to consider without up-selling. Lee, Den and my husband select a vehicle. I had an idea of what I wanted but he also presented other options for me to consider without up-selling. Lee, Dennis and Jordan were all very attentive and professional making sure every step of the process moved along. More

Mike Gebhardt was honest and very easy to work with. His know of the industry and his product was impressive. His follow up was outstanding. I would highly recommend this group! know of the industry and his product was impressive. His follow up was outstanding. I would highly recommend this group! More

David did by far go above and beyond with helping us with the purchase of our new vehicle, even down to delivery to our door step and helping my wife with organizing a service on our other car. I did feel th the purchase of our new vehicle, even down to delivery to our door step and helping my wife with organizing a service on our other car. I did feel that the dealership itself could have stepped up a bit more as this was our third car from them in 2.5 years !! Overall I will be recommending David to both friends and business associates. Thanks David and good luck with all future endeavours. More

Jordan was very attentive and management was very straight forward, not trying to play games. Very pleased with my used Lexus! Jordan was very efficient before and after the sale! straight forward, not trying to play games. Very pleased with my used Lexus! Jordan was very efficient before and after the sale! More