Palmer Dodge Chrysler Jeep Ram

Great Experience! Luis, my service rep, was very knowledgeable, helpful and kind. He explained the service needed, charges, answered all my questions and kept in contac Luis, my service rep, was very knowledgeable, helpful and kind. He explained the service needed, charges, answered all my questions and kept in contact during the process...what a great experience! I highly recommend Luis and Palmer CDRJ Service. More

Not A Fan This wasn't the ideal experience. Hard sale on a oil change package and when I refused I got attitude. When I came to pick up my truck, they lost my k This wasn't the ideal experience. Hard sale on a oil change package and when I refused I got attitude. When I came to pick up my truck, they lost my key and filed my paperwork under the wrong name. Took them 20 minutes to find my key. They are not organized or timely in my opinion. More

Excellent Service I always enjoy coming for service, everyone is super friendly from arrival until my departure. My car runs as smooth as ever! Highly recommend Palmer I always enjoy coming for service, everyone is super friendly from arrival until my departure. My car runs as smooth as ever! Highly recommend Palmer Dodge. I fee like all employees know me as family. More

Always a great experience at Palmer CDJR Again thank you Thomas to you and your associates!! As always you go beyond the limits to provide great service great work and happy clients!! Thank y Again thank you Thomas to you and your associates!! As always you go beyond the limits to provide great service great work and happy clients!! Thank you, Gary and Gale Long More

Not a happy customer Salesman was great, very friendly. However 3 days after my purchase the check engine light came on, with a stored code for a number 6 injector failure Salesman was great, very friendly. However 3 days after my purchase the check engine light came on, with a stored code for a number 6 injector failure. Contacted Dan, he said take it to the nearest BMW and see what the problem was. Called him from the dealer told him the injector had to be replaced. He said he would talk to whoever, never got back with me while I waited at the dealer so I left the car for repairs. Fast forward to picking it up, never heard what to do so I paid the bill, over 900 dollars, and sent a copy of the bill. Then I was told by Dan that they wanted to see if it was something they could have fixed in house, which I had already told Dan they could not because BMW has to code the injector after installing. Two weeks later I get a check for 607 dollars. So I'm out 2 days off work to run to the dealer and over 3 hundred dollars. It could have been handled a lot of different ways, but I did exactly what was asked at a huge loss of time and money More

Very friendly and professional! I took my car in for service and they did an excellent job! I wish I could of received my vehicle sooner but other than that everything else was fine! I took my car in for service and they did an excellent job! I wish I could of received my vehicle sooner but other than that everything else was fine! More

Great experience! My new/pre-owned Jeep Cherokee needed a new water pump. I was taken care of in a friendly and very professional manner. The turn around time was quick My new/pre-owned Jeep Cherokee needed a new water pump. I was taken care of in a friendly and very professional manner. The turn around time was quicker than promised. I really enjoy working with my Service Advisor Neil. He's Top Notch! More

Great Service Great Purchase! We have been looking to make a purchase for a 2019 Grand Cherokee for a few months now. Palmer jeep did an awesome job of making the experience easy, We have been looking to make a purchase for a 2019 Grand Cherokee for a few months now. Palmer jeep did an awesome job of making the experience easy, fast and we were able to make the deal we wanted. We will be returning for our next vehicle purchase! More

Everything went great. Brought in the car for a normal oil change, it went exactly the amount of time they said it would take, and I got to look at a Ferrari while waiting. Brought in the car for a normal oil change, it went exactly the amount of time they said it would take, and I got to look at a Ferrari while waiting. More

Highly professional and efficient Needed oil and fluids routine service. Technician reminded me I had first 4 services free as part of my Trailhawk purchase. I was in and out in less Needed oil and fluids routine service. Technician reminded me I had first 4 services free as part of my Trailhawk purchase. I was in and out in less time than estimated and had a nice place to work in the waiting area. Thanks guys! Great experience!! More