
Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,548 reviews
This was the 2nd time I had driven 7 hours to purchase a vehicle from Palmer and the 2nd time that I purchased a vehicle from Mike Gebhart as well. Both buying experiences were exceptional!! Everything was vehicle from Palmer and the 2nd time that I purchased a vehicle from Mike Gebhart as well. Both buying experiences were exceptional!! Everything was laid out before I drove down and there were no surprise fees or anything of that nature that has happened at other dealerships in my past. Not only is the staff top quality but the quality of their vehicles they have sold me both times is second to none. It's really hard to find a used Jeep Wrangler that has been lifted and doesn't have some kind of malfunction or wearing on it, but the two I have purchased have been of the highest quality everything from parts, to aesthetics, to workmanship. I highly recommend this dealer and Mike Gebhart as well. I can pretty much guarantee I will be making that 7 hour drive again sooner than later for any of my automobile purchases. More
We had been searching for months for a very specific vehicle need for my wife. I was going to buy used either from a dealer or private sale and it was very hard to find what we wanted with a reasonable vehicle need for my wife. I was going to buy used either from a dealer or private sale and it was very hard to find what we wanted with a reasonable price. Palmer happened to get one of what we were looking for and I decided to try to work with them (I read the reviews and I was impressed). I picked Tony White from the reviews specifically to contact. Tony was better than most dealer sales people right off the bat as he was excited and helpful, but not overly pushy. Tony actually worked with me on price over the phone since it was a bit of a drive to come to the dealership. Overall, we were very happy with the experience with Tony and Robert Noll in Financing. There were no surprises during our purchase process. After our paperwork was complete, something odd happened outside the control of Tony. We had to get the GM (Todd Blackstone) involved and I was impressed with how he worked with us in a sticky situation. In the end, I felt like we were treated very well and I would have no hesitation recommending Palmer to others. Thanks Tony, Todd & Robert for making the dreaded dealership experience something positive. More
I brought my 2007 Grand Cherokee in for service and I was beyond thrilled with the service, despite the issues my vehicle was having. This was my first encounter with a Jeep dealership in GA since moving her beyond thrilled with the service, despite the issues my vehicle was having. This was my first encounter with a Jeep dealership in GA since moving here last year. Last week, I brought the car in last week for an acceleration issue but unfortunately no certain issue was found. Then, a couple of days later it started leaking coolant and I brought it back in-- the same rep worked with me and in addition to working on the current issue, he also noted the acceleration issue to be checked as well in case there was a connection. Well, come to find out- I had three separate issues all contributing to the acceleration issue and the team went above and beyond to make sure that the two new (and one unforeseen!) issues were fixed and the cost was reasonable. I tend to have my doubts when working with a dealership but Palmer Jeep and the service crew put those doubts to rest. More
In January 2013 I was fortunate enough to have had a great experience purchasing a new Dodge Durango from Palmer Chrysler-Jeep-Dodge in Alpharetta GA. As a resident of Orlando FL I had no intention of great experience purchasing a new Dodge Durango from Palmer Chrysler-Jeep-Dodge in Alpharetta GA. As a resident of Orlando FL I had no intention of looking outside the Central Florida area for my new vehicle. However, after one quick email from me and a prompt phone call from their sales person Mike Gebhardt, I knew my plans needed to change. The speed, accuracy, and integrity that Mike and the rest of the team at Palmer provided were impressive. Over the course of one evening, via phone and email, I was able to get a price that could not be beat by the dealerships in Central Florida and have that offer sent to me signed by the sales manager with a phone call follow-up from Todd Blackstone the GM. The dealership honored their quoted price and played no games upon my arrival. Even after the cost of rental car and gas from Orlando to Atlanta, the deal at Palmer was still cheaper than the best deal in Central Florida. Prior to my arrival all the necessary paperwork was completed and awaiting my signature. This was accomplished utilizing information provided over the phone, computer, and via text messages. Due to the efficiency with which Mike and the team works, I was able to inspect the vehicle and start my drive home within an hour of arriving at the dealership. Mike is a very genuine individual who is obviously committed to customer satisfaction and prides himself on honesty and integrity. Overall, I was very impressed with Mike and the entire team at Palmer. I have recommend Mike and Palmer to my family and friends and I look forward to doing business with Mike and Palmer Chrysler-Jeep-Dodge in the future. Respectfully, Justin More
I had an exceptional buying experience with Palmer Dodge Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above and beyond were all outstanding. The entire process was easy, quick and hassle-free. Everyone from the GM (Jody Cruce), to the New Car Sales Manager (Todd Blackstone) to my Sales Agent (Tony White) was very friendly and genuinely helpful. I have recommended Palmer to friends, family and co-workers and will continue to do so - Scott Tracy More
I recently had a great experinece at Palmer Chrysler Dodge Jeep and I thought it was important to express my grattitude to the guys that made it happen. Palmer always seem to have a really great mix of Dodge Jeep and I thought it was important to express my grattitude to the guys that made it happen. Palmer always seem to have a really great mix of pre-owned cars so I decided to check out their website. I called on a Toyota 4-Runner Sport I liked and spoke with Buddy Buddin, he confirmed it was still available and invited me to come in for a test drive. They offer no excuses, nice cars that are clean inside and out, fully serviced, inspected and ready to be driven home. I went right down and after a test drive in the 4-Runner Buddy had his sales manager Chip appraise my trade in. We we're able to quickly arrive at a deal with no games or gimmicks like I've seen at other dealers over the years. I really appreciate the straight forward approach of the guys at Palmer CDJ. Very proffessional operation! I plan to go back for a new Jeep Wrangler Unlimited in the future. Thanks agian to Buddy, Chip and Robert! More
I brought a 2005 Jeep Wrangler in that I was thinking of buying from CarMax to get looked at and generally inspected. Mr. Tim Rankin was the Mechanic who looked at it and spent the time to throughly go over buying from CarMax to get looked at and generally inspected. Mr. Tim Rankin was the Mechanic who looked at it and spent the time to throughly go over everything on the jeep to ensure it was a sound purchase for me. I might add that this was all free of any charge because I had a free 31point inspection coupon that they had sent me. I have also had Mr. Rankin work on my 2005 Jeep Liberty and have always found him to be knowledgable, honest and willing to take the time to show you what your vehical needs done if anything. I have rarely had this type of great customer service from any Mechanic at any other dealership before. Thank you for employees like Mr. Rankin. Regards, Richard Kim Kleisner More
I found my experience of buying a new Jeep Wrangler excellent because the staff was awesome. I worked with Mike Gebhardt and he made me feel very comfortable with the purchase process. I also bought a excellent because the staff was awesome. I worked with Mike Gebhardt and he made me feel very comfortable with the purchase process. I also bought a second Jeep a day later. It was the best experience I have ever had purchasing a vehicle. I also want to thank Nick, Todd and Robert. I would recommend Palmer for fair trade in value, great vehicle price, comfortable purchase environment, the trust factor, excellent customer service and a quality product. Big thanks! More
Jordan was very professional; not the stereotypical "car salesmen". She knew all of the features of the JEEP I purchased. The dealership's price was very competitive. The management staff bent over "car salesmen". She knew all of the features of the JEEP I purchased. The dealership's price was very competitive. The management staff bent over backwards to clear up my confusion about their financing terms. More