Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I went to Palmer Dodge for service on my '08 Cooper S because I had noticed a hose hanging from underneath the car and it had been running rough. The car has been lowered and is tricky to work on, but P because I had noticed a hose hanging from underneath the car and it had been running rough. The car has been lowered and is tricky to work on, but Palmer Dodge had the issue handled in no time. They have some great customer service, which made the experience stress free and I was very happy with the price. Planning on servicing other vehicles here in the future. More
For those of you that expect excellence when it comes to servicing you vehicle, look no further than Palmer Dodge. The staff is always friendly and helpful. The service department always communicates with m servicing you vehicle, look no further than Palmer Dodge. The staff is always friendly and helpful. The service department always communicates with me about the status of my vehicle which is key to great service. Also, knowing my vehicle will be thoroughly inspected for any maintenance or safety issues before I pick it up ensures me I'm not just another number. If it's first class service your looking for, Palmer Dodge is the best! More
I have purchased many vehicles through Todd Blackstone at this dealership. I keep coming back because the price is always great and the customer service exceptional. Any service items have always been hand this dealership. I keep coming back because the price is always great and the customer service exceptional. Any service items have always been handled reasonably and appropriately. I highly recommend Palmer Dodge. More
Friendly, knowledgeable dealership. Price was better than any I checked. I wouldn't buy a car anywhere else. Family owned I believe, and they treat you like family! There was no bait and switch or hi than any I checked. I wouldn't buy a car anywhere else. Family owned I believe, and they treat you like family! There was no bait and switch or high pressure like I had felt at other dealerships. Besides, they have a beautiful Golden Retriever you can play with in the show room! More
Best deal in town! I am a bargain shopper and really investigate before I make a purchase, especially something as big as a car. I bought a used car from Palmer Dodge and was very pleased with both the investigate before I make a purchase, especially something as big as a car. I bought a used car from Palmer Dodge and was very pleased with both the car and the price! The people here are very friendly and I felt I was treated fairly. I was a little heitant about buying a used car but they put me at ease. Great car, friendly people, and Best price in town! More
I have been buying my cars from Palmer Dodge and having the service done on them since 1998. I would never think of going anywhere else here in Atlanta.Whenever I have a question or concern about my car th the service done on them since 1998. I would never think of going anywhere else here in Atlanta.Whenever I have a question or concern about my car they always help me out and never feel like I am bothering them. I have recommended them to several of my friends through the years who are equally pleased with them. More
Sold me a truck out of state, misled me about options, stating "it was exctly like the one on ebay". I believed it and bought it for that price, but arrived with less options, a vibration at highway speed stating "it was exctly like the one on ebay". I believed it and bought it for that price, but arrived with less options, a vibration at highway speed and leaky windshield, which they obviously knew since they used it as demo, but chose not to fix before selling. Then they sent it with temp plates that my state does not recognize and almost got me arrested for driving unregistered. In addition, they sent out the paperwork, which was lost. I had a new unregistered vehicle for 25 days before they figured out they could get me a duplicate title. Very bad experience. Don't trust Dennis Wilkins. More
First, the sales experience was odd. We had an internet price printed out, from their webpage, and comparable vehicles at other dealers printed out as well. We also had auto-trader.com trade in pricing g price printed out, from their webpage, and comparable vehicles at other dealers printed out as well. We also had auto-trader.com trade in pricing guarantee, and our own financing. In a nutshell, the sales manager refused to honor his internet price unless I took their GMAC financing. Please note that the internet price did not reference any rebates or limitations....it was simply the internet deal of the week. Secondly, we've had the vehicle for about 2 1/2 months, and notice that a tire is leaking. We take it to a tire place, and are told that there is a PLUG in the tire already, and it is leaking from the plug location. Additionally, the plug is too close to the side wall to patch, therefore, at less than 3K miles on the truck, we have to purchase a new tire??? We contact Palmer, the sales department takes a message, says they will call back....nothing. I email the general manager, Jody Cruce, and request a call back....nothing. I call and get service this time, who agrees to take a look at the tire and try to patch it. They put in another plug - and I'm pretty sure that they didn't even do a pressure test to see if it was holding air, because it needed air by the time I got home. Their "offer" was to split the cost of the new tire with me, as they claim they don't have a record of installing the plug. We have owned 3 other Dodge trucks in the past 15 years, not to mention all the Dodge vehicles owned by my family in general, and we certainly want to make sure no one goes to this dealer with any expectation of service. More