Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I REALLY LOVE THE WAY THEY ANSWERED ANY QUESTIONS I HAD AND THEY WERE VERY HELPFUL WITH MAKING SURE I GOT THE CAR I WANTED. I WOULD REALLY RECOMMEND THIS COMPANY TO ANYONE WHO IS LOOKING TO BUY A CAR. THEY AND THEY WERE VERY HELPFUL WITH MAKING SURE I GOT THE CAR I WANTED. I WOULD REALLY RECOMMEND THIS COMPANY TO ANYONE WHO IS LOOKING TO BUY A CAR. THEY WERE ALL JUST VERY FRIENDLY PEOPLE. THEY MADE MY FIRST CAR PURCHASE VERY PLEASING AND I WOULD GO BACK IN THE FUTURE IF I EVER NEED ANOTHER CAR. More
sales staff was friendly (ASK FOR DJ) and knowledgable, a very rare thing in this city. we looked at two or three different vehicles and the salesman and the manager did whatever it took to make the deal wor very rare thing in this city. we looked at two or three different vehicles and the salesman and the manager did whatever it took to make the deal work. when i thought the deal fell through and was not going to work out, they went the extra mile to send me home with a new 1500 More
We had spent several weeks visiting various Jeep dealers, comparing prices and options, as well as shopping the used market. We visited the Palmer dealership again because not only did they have the color/o comparing prices and options, as well as shopping the used market. We visited the Palmer dealership again because not only did they have the color/options we were looking for, it was several thousand lower than anywhere. Once we had test driven the Jeep, our salesman guided us into an office which he promptly left for several minutes. He came back with papers for us to fill out (credit app type information), and left again. A few minutes after we had completed those he came back and collected them and again left. Then began a process of bringing in offers in the form of an estimated monthly payment. We would ask a question ranging from "how long is the length of this loan?", to "what is the impact of putting another thousand down?". For each question he would leave again for a few minutes and return with a new number scribbled on the paper, each time asking if we were committing to buying the car. At roughly the hour Mark of us being at the dealer we said show us the loan details and we will buy it for that price. Not a problem he said and promptly left for 20 minutes. This began a ritual of every 20 minutes he would stick his head in the door, telling us the finance guy would be with us in "just a few minutes" and leaving promptly. Two and a half hours after we agreed to purchasing the car, I left the office and expressed my displeasure with the sales manager and told him we were leaving. He added to a by now long list of apologies for our wait, and within a few minutes we were finally speaking with the finance guy and looking over loan papers. Clearly aware of our wait and our mood this process was very quick and without issue. Finally we were done. Thank goodness, as we were ready to leave at this point. Of course we were not able to as they were unable to locate our new vehicle. I was told they were filling up the gas. When we finally left we were thrilled. Sadly more thrilled to leave than the fun of a new car. On our drive home, we had to pull over to read over the owner's manual as the dealer hadn't gone over something as simple as turning on the headlights. I had really thought it couldn't get any worse but the next day I got an email from one of the gentlemen who sold me the car. It began "It has been a couple of weeks since you submitted your request to us here at Palmer Dodge. I do not know what your current status is in the market and wanted to contact you." I love the car. I've wanted a Jeep for quite a while. The price was literally the best I found in Atlanta. I completely regret buying it from this dealer however. Hindsight is 20/20, and in hindsight I would have been much happier spending 2-3 thousands dollars more at a Jeep dealer that would have made half an effort. More
What do you know a dealership that actually do what they say there going to do. I have had a lot of bad experiences but not at palmer, you all did a great job and I will tell everyone I know about palmer do say there going to do. I have had a lot of bad experiences but not at palmer, you all did a great job and I will tell everyone I know about palmer dodge so the tradition continues. Keep up the good work DJ. THANKS More
Internet purchase ,Very Good process and overall a great buying experience. Dealership is under construction so it makes it difficult to get around.. I have recommended this dealership to friends and fami buying experience. Dealership is under construction so it makes it difficult to get around.. I have recommended this dealership to friends and family. The paper process was very quick and easliy completed. Harry Ely More
When I considered purchasing a new vehicle, I was a bit apprehensive to go into a dealership, however, my visit to Palmer Dodge was positive. Normally, "car salesman" generated a negative reputation for ho apprehensive to go into a dealership, however, my visit to Palmer Dodge was positive. Normally, "car salesman" generated a negative reputation for honesty and intergrity. However, my visit was met with professionalism and honesty; my salesman was DJ, who approached me with respect and none of the consendening tone usually reserved for female buyers. DJ was honest and help me explored the options available to me, while listening to, and considering my budget. My experience was very positive and I would not hesitate to recommend Palmer Dodge to others. I appreciate the intergrity of DJ and the pride he took in his job. More
I had Tony White as my sales agent and he has been great with us. He has provided information to us that I feel has been invaluable to our vehicle selection. He is my only Salesman that I will use. I hav with us. He has provided information to us that I feel has been invaluable to our vehicle selection. He is my only Salesman that I will use. I have also used Roberto in the Service department and I trust his evaluations and his customer support. More
My experience at planer with nick and DJ was superb, I really can't say nothing bad about them, normally dealerships have a bad reputation but these guys held it together. I love my truck I will be adding really can't say nothing bad about them, normally dealerships have a bad reputation but these guys held it together. I love my truck I will be adding a few more option through parts I can't wait to see what that experience will be like! More
I WANT TO EXTEND MY APPRECIATION FOR THE HONEST AND PROMPTNESS SHOWN BY DJ THROUGOUT MY NEW CAR OWNERSHIP EXPERINCE. DJ FOLLOWS UP VERY FREQUENT AND THAT IN IT SELF MAKES ME FEEL LIKE HE DID NOT JUST W PROMPTNESS SHOWN BY DJ THROUGOUT MY NEW CAR OWNERSHIP EXPERINCE. DJ FOLLOWS UP VERY FREQUENT AND THAT IN IT SELF MAKES ME FEEL LIKE HE DID NOT JUST WANT TO SELL ME A CAR BUT TO MAKE A CUSTOMER FOR LIFE. tHANK YOU ALSO TODD YOU CERTAINLY KNOW HOW TO MAKE YOUR CUSTOMERS SATISFIED. THANK YOU GUYS. More
Tony White at Palmer Dodge has been and continues to be an asset to us in our recent vehicle purchase and feel confident he will be in the future. Tony went the extra mile for my wife and me and we are tot an asset to us in our recent vehicle purchase and feel confident he will be in the future. Tony went the extra mile for my wife and me and we are total satisfied with our purchase. We would recommend Tony to anyone in the market for a vehicle. More