Palmer Dodge Chrysler Jeep Ram

Best salesman On 02-22-17 I drove into palmer dodge in Roswell to help my son find a pick up truck. I was so dirty coming from construction work. I was met by Mr. T On 02-22-17 I drove into palmer dodge in Roswell to help my son find a pick up truck. I was so dirty coming from construction work. I was met by Mr. Taylor who didn't judge me for my appearance but asked kindly if he could be of service. I explain to Mr. Taylor that I was helping my son choose a pickup truck that wasn't to expensive. He stated he would help me in my quest. He pointed out a pickup truck that he thought would help with our budget. I was so surprised how helpful he was. I like what he suggested and my son bought the pickup that he can afford with no effort but with respect and kindness. We are thankful to Palmer dodger for emphasizing To their salesman how important it is to be professional and how to only sale vehicles based on people's budget and not talk them into something they can't afford. Tom Garcia More

Friendly, easy, no pressure purchase Great to work with - this was our second purchase from Palmer in last 2 years. They make it easy to select the right vehicle. Sales guys are very info Great to work with - this was our second purchase from Palmer in last 2 years. They make it easy to select the right vehicle. Sales guys are very informed on products - impressive. Friendly and low key! More

Bought a great vehicle from a great dealer. Kurt Taylor located the perfect vehicle for my college student daughter. The price was good, and the experience was great. We couldn't be more pleas Kurt Taylor located the perfect vehicle for my college student daughter. The price was good, and the experience was great. We couldn't be more pleased. More

2017 Jeep Wrangler Winter Edition Go in and ask for Dustin he is definitely an assist to Palmer. I will definitely recommend this dealer to all my friends and family. Go in and ask for Dustin he is definitely an assist to Palmer. I will definitely recommend this dealer to all my friends and family. More

Purchase a new vehicle Salesman Kurt took as much time as needed to answer all my questions and then to locate exactly the vehicle I wanted. He did not try to sell me what Salesman Kurt took as much time as needed to answer all my questions and then to locate exactly the vehicle I wanted. He did not try to sell me what they had but worked to find exactly what I wanted. More

Kurt Taylor was AWESOME! We went in this dealership with fingers crosssd but Kurt Taylor exceeded our expectations and helped us out so much! It was a great experience and I r We went in this dealership with fingers crosssd but Kurt Taylor exceeded our expectations and helped us out so much! It was a great experience and I recommend this dealership to everyone! Kurt Taylor is an outstanding and very professional sales man. He was very helpful and kind to myself and my family. THANK YOU KURT! We will come buy from you again as soon as we can and will recommend all friends and family to you! More

Go elsewhere The most insulting experience I have ever experienced from a dealer. I'm VERY glad I did not buy from them!! Talked to the sales associate who co The most insulting experience I have ever experienced from a dealer. I'm VERY glad I did not buy from them!! Talked to the sales associate who confirmed it was there. Then drove an hour to take a look at a $34k Jeep Wrangler. Your there and it was buried behind a pile of other cars. Sales person didn't even give me a chance to test drive it. He wanted to work the numbers first, which is ridiculous! But, OK. They looked at my trade and offered way below KBB trade value....just insulting. I left after the sales associate shook my hand and said goodbye. OK. So, no more negotiations I guess. So rude and arrogant. Sent message to sales associate a few days later to see if it's still available. His response was to go pound sand. It's clear that they only care about those ready to drop $100k on a sports car. They couldn't care less about me or my family. My wife and I are both high level executives at large retailers. This is a good training opportunity on how "NOT" to treat customers and we will be using the example when we train our teams. More

So helpful and kind!!! I loved the experience I had with this dealership. I am a 23 year old recent college grad and this is my first major purchase and I could not be any h I loved the experience I had with this dealership. I am a 23 year old recent college grad and this is my first major purchase and I could not be any happier. Dustin was so very kind and amazingly knowledgeable and helpful in my pursuit of my new car (2012 Nissan Rouge SL). He made the whole experience as easy and painless as possible with my circumstances and worked very hard to do everything possible to get me in the car with the best payments and APR. I would most definetly recommend this dealer and make sure to ask for Dustin! As far as financing goes, Austin helped me out and was very helpful and quick as well! More

Great Experience Just bought my third Jeep from Palmer DCJR in Roswell and had another great experience. Dustin Hursh was a very helpful sales rep and I would ask for Just bought my third Jeep from Palmer DCJR in Roswell and had another great experience. Dustin Hursh was a very helpful sales rep and I would ask for him if you go! More

These people are not honest or trustworthy Ok, here's what happened. Went to the dealer on Saturday afternoon to look at a used truck. Had called early and spoke to the used car manager (Jay) Ok, here's what happened. Went to the dealer on Saturday afternoon to look at a used truck. Had called early and spoke to the used car manager (Jay) who said the truck was available and they were flexible on price. Went to the dealer, test drove the truck and made an offer to buy. The salesman (Dustin) came back with a poor counter offer, which I countered again. Sales person suggested that he will talk to manager first thing Sunday am and call me around 11:00 with a price. No call came so I called Dustin around noon to discuss price. He said that they had a lot of money in the truck from trade in and gave me the best they could do for price. I agreed on their price and asked Dustin to write it up and I will be up there in an hour or 2 to pay for the vehicle once my wife can take me there. I called an hour and 15 minutes later as we were leaving for the dealership. Dustin advises me that they sold the truck to someone else who just showed up, even after we had agreed on price. I was told "he was there" and "I wasn't", despite the fact I agreed to their price and was on my way to get the truck. I would have expected a call from the manager to confirm my desire to buy the truck before they sold it to someone else. I was told I would receive a call from the manager to explain, but have heard nothing. These folks are unbelievable. They could careless what had just happened and showed little regard for the agreement we had struck. I will never do business with these folks again and hope that other shoppers take their business elsewhere as these people certainly could care less. More