Palmer Dodge Chrysler Jeep Ram

Service personnel have the personality of a wet mop. Still can’t believe that when I am In the waiting area I am called to let me know my car is ready. A little more personalize service would go a long Still can’t believe that when I am In the waiting area I am called to let me know my car is ready. A little more personalize service would go a long way! Come personally let us know our vehicles are ready. Almost embarrassed to say this is my 3rd Palmer purchase and it has done nothing but go downhill. More

After three weeks of buying a car here my check engine light came on and my gas gauge stopped working had to take my car to a dealer and have to spend over $1000 in repairs.... I’ve been trying to contac light came on and my gas gauge stopped working had to take my car to a dealer and have to spend over $1000 in repairs.... I’ve been trying to contact my sales person and general manager for over 2 1/2 weeks with no luck ... definitely think twice before buying a car here. More

Palmer Dodge Chrysler Jeep is by far the best dealer and the best experience we’ve had buying a car. We live in Columbus, GA and it was worth our 260 mile round trip drive, even having to drive through At the best experience we’ve had buying a car. We live in Columbus, GA and it was worth our 260 mile round trip drive, even having to drive through Atlanta! They really provided great customer service. TONY WHITE, our sales associate, worked with us and when I say he did a great job I really mean it. He was very polite, genuine, amazing, and absolutely a pleasure to work with. He did an excellent job during the test drive showing us all the different options that came on the Jeep. A great suggestion was go to YouTube for quick demos should we forget what he showed us, and of course at our age, we forgot before we got home. Tony was always keeping the conversation light, ongoing, comical and never made us feel uncomfortable. He always returned my phone calls in a timely manner, however most of the time he answered the phone when I called. His professionalism and charisma really shines through. Over the past 15 years or so, we have bought on line to keep from dealing with a pressuring sales person. Our experience with Tony changed our feelings. In the future of any further vehicle purchases we will be definitely be calling our guy Tony White. Great job and thank you so much for your hard work.. The finance guy made this an exceptional car buying experience with his easy going no pressure atmosphere. We are happy with our extended warranty and glad he recommended it. More

Got us in and out quickly! Thomas Jackson was awesome! He took us to the exact Jeep we wanted and described, was very friendly and courteous, and got us wrapped up very quickly Thomas Jackson was awesome! He took us to the exact Jeep we wanted and described, was very friendly and courteous, and got us wrapped up very quickly, the quickest I've ever experienced buying a new car. More

Got me right in and offered me a loaner R a ride home .Roberto was very friendly and efficient. Waiting room was nice. The staff was very friendly .Roberto was very friendly and efficient. Waiting room was nice. The staff was very friendly More

brought it for a recall Communication and expectation on duration was exactly what Roberto said. He was efficient, clear, and everything went smoothly. The notice on mail sai Communication and expectation on duration was exactly what Roberto said. He was efficient, clear, and everything went smoothly. The notice on mail said i had to bring that letter, but as soon as I got there, Roberto knew what was the recall i received and what was needed. More

I did my shopping online. I received excellent phone service, and when I arrived to purchase my vehicle I was in an out within an hour. I recommend Palmer to my friends and family interested in a new or service, and when I arrived to purchase my vehicle I was in an out within an hour. I recommend Palmer to my friends and family interested in a new or used vehicle. Hands down a 5 star experience. More

Check in was quick and convenient. The service agent wore a mask and was very courteous. She also arranged for after hours pickup, which was very helpful. wore a mask and was very courteous. She also arranged for after hours pickup, which was very helpful. More

Michael in service was GREAT!! Kept in touch with me throughout the process, covered all my options and delivered on all his promises. Well done Palmer Dodge! throughout the process, covered all my options and delivered on all his promises. Well done Palmer Dodge! More

My first time bringing my vehicle for maintenance to this dealership and the experience was amazing and will be back for the recommendations. Thank you! dealership and the experience was amazing and will be back for the recommendations. Thank you! More