Palmer Dodge Chrysler Jeep Ram
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great quick process with purchasing new truck. Richard Bishop and all the financial paperwork prepared once I got to the dealership. Brandon was great also Bishop and all the financial paperwork prepared once I got to the dealership. Brandon was great also More
Amazing service! Every person we came in contact with were so kind and incredible to work with. Steve made our Jeep buying experience one of a kind! were so kind and incredible to work with. Steve made our Jeep buying experience one of a kind! More
The service department was quick and efficient for the reason I brought it in (routine service). That said, I purchased our Jeep here at Palmer a few years back and have had a rattle in the liftgate area reason I brought it in (routine service). That said, I purchased our Jeep here at Palmer a few years back and have had a rattle in the liftgate area. The service technician humored me and located and indicated it was the attached license plate frame. Many thanks for that! But it didn’t solve the problem. I went home and found some cushioned tape ... from a customer service standpoint, that solution would have been an easy fix for the service department but I had to go home and figure it out. More
Highly recommend! Great customer service! Sean really listed for what I wanted and over exceeded my expectations. Thank you Sean and Eric for making this a stress free experience. I am loving my Jeep Gra listed for what I wanted and over exceeded my expectations. Thank you Sean and Eric for making this a stress free experience. I am loving my Jeep Grand Cherokee! More
fast,Courteous.very professional. Great Customer service! did not have an appointment but they were able to get me in and out ina timely manner. Hiram is very friendly and courteous . Great Customer service! did not have an appointment but they were able to get me in and out ina timely manner. Hiram is very friendly and courteous . Highly recommend you go here for all your Service needs. Prices are very reasonable as well. thanks Gang More
Winston Rocks! This dude has serviced my daughters car on multiple occasions. If I were a competitor, I'd offer him big dollars to leave PDCJR...maybe you should do This dude has serviced my daughters car on multiple occasions. If I were a competitor, I'd offer him big dollars to leave PDCJR...maybe you should do the same before its too late! More
Erol Alkas was helpful and his customer service was great. I was able to decide on a vehicle without the pressure when going into a dealership. Great to work with and would recommend anyone interested great. I was able to decide on a vehicle without the pressure when going into a dealership. Great to work with and would recommend anyone interested in getting a new car to check out the location! More
From initial contact at 12pm to personal delivery at 11am the next morning 5 hours away, nothing but a great experience. Was able to complete the entire transaction without leaving my living room nor the hag the next morning 5 hours away, nothing but a great experience. Was able to complete the entire transaction without leaving my living room nor the haggling experienced at most other dealerships. Zach and Richard took care of all my requests, inquiries, and financing with the utmost care. Would recommend to all those seeking buying a car, even if you are in another state like myself. Thanks everyone for a great experience! More
Was not happy how finance handled our loan. Not much explanation about the loan. It was all about selling the warranties. Should not roll warranties into loan unless you explain their real costs first. explanation about the loan. It was all about selling the warranties. Should not roll warranties into loan unless you explain their real costs first. Seems like you are dividing them out to the ridiculous so people will buy them. More
new tires Came to Palmer Dodge because I was told I needed 4 new shocks and 4 new tires by Dekalb Tire on my 2017 Jeep Rubicon, with only $23k miles on the vehi Came to Palmer Dodge because I was told I needed 4 new shocks and 4 new tires by Dekalb Tire on my 2017 Jeep Rubicon, with only $23k miles on the vehicle I wanted Jeep to confirm what I needed. I dealt with Roberto Del Campo upon arrival and he pretty quickly told me I needed 4 new tires, next step was confirming the shocks. Had to leave the Jeep so they could diagnose. After leaving service I walked the lot with my soon to be 16 year old and called Jody Cruce who I had some dealings with about a potential Jeep. I let him know what I was dealing with at Service, so he told me he would connect with Roberto to make sure they treated me right. When Roberto called me to give me the diagnosis, he did confirm the conversation with Jody and also the fact I did not need new shocks. That trust is essential with vehicle Service, Dekalb Tires just lost a customer that was servicing 3 of my vehicles. Thank you to Roberto and Jody. More