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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,497 Reviews

2,497 Reviews of Palmen Buick GMC - Service Center

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September 22, 2024

Terrible staff and service. Management and financial were liars and dishonest. Will never go again and will tell everyone I know not to buy from there More

by BKENNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Scheduled my repair on very short notice and executed a timely completion with satisfsctory results More

by rcooper53158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Didnt check for oil leaks. Car was 2 quarts low on oil 2 weeks ago. More

by David Ronzani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Palmen Cadillac was very efficient the scheduling process and performing the initial oil change on my car. More

by DRTOMBABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Very kind patient, friendly, good communication, and most important no pressure on us when we were buying the car. More

by PWINSTON96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bil Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Dealership and employees are very professional, knowledgeable, and courteous! It was a very enjoyable experience! More

by josephleonardi1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Fast friendly service the service group was extremely nice my second car I purchased most likely will be back More

by JESBER02
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

This was the easiest car repair in the world for me. Jason was awesome and the repair was quick and painless. I will be back (but hopefully not soon!) If my Cadillac needs any work in the future. More

by sandra.mccue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Grade A service depot. Always willing to help and listen to your issues or concerns. More

by Bretsbs1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

The service department identified the issue with my suv but was unable to diagnose or fix the root cause. They put 30 miles on my car trying to identify the issue (so they say) only to have them tell me wa More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy
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