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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,726 Reviews

2,726 Reviews of Palmen Buick GMC - Service Center

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March 26, 2025

Tim goes above and beyond for me and is friendly. He even talked to my 5 year old daughter and chatted with me for a few minutes after our auto work was done. I feel really at home there due to him. More

by Michaellmaxwell
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
March 26, 2025

Jason was very nice and I was happy with my experience. I didn’t have to wait long for my car yo be finished and they took care of everything I asked them to do. More

by PINZGER.MARILYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Not good in terms of delay and also the car repair is not up to the required level More

by aljomaely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I bought my GMC truck at this dealership. I service here because the team of people who work this dealership know how to treat a customer. Jason has always been very professional and treat me More

by QUIKZUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Tim always takes care of my truck service needs. He always answers phone or returns my call promptly. He is the primary reason I bought another GMC. I fear I can’t replace his attention to his custo More

by LDC2480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Tim is always great he is an asset to the service department. I have been a customer of Palmen & Tim for over 20 years they are amazing. Would recommend Palmen to anyone looking to buy or service th More

by finnns65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Love the service I received, very clean area when you first pull in and even waiting area was clean and had bottled water available. Price for what was done I was very happy with. More

by csauer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Every one was kind, friendly and kept us informed of the progress of the work being done. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Moore
March 22, 2025

In my opinion this is the number one dealer in this area for service on your car More

by Rhinoone42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

The service provided by the team over at Palmen Buick GMC was outstanding every question or concern was answered and met in a timely manner. There was always a call back within an hour. I had a five star exp More

by JPMorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Moore
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