Palmen Buick GMC - Service Center

Dropped car off at 11am for oil change, got called at 5pm to pick, but I was the wrong customer. My car wasn’t done till 6pm. I had to pick it up the next day. Scheduling on line is convenient! to pick, but I was the wrong customer. My car wasn’t done till 6pm. I had to pick it up the next day. Scheduling on line is convenient! More

For many years Tim has been my go to guy at Palmen. When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a When I was doing errands Friday, I noticed I had low tire pressure on one tire. I called Tim and he told me to bring the car right in. They found a nail in the tire and fixed it right away and sent me on my way, I know I can always count on Tim . More

Professional as usual. Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty opt Mr. Hoffman was very responsive to my needs and had the car back to me as promised. He also went out of his way to find every available warranty option for my problem. More

Everyone at Palmen Cadillac was friendly and helpful. I recommend this place for service and sales. I recommend this place for service and sales. More

Warmly greeted and immediately addressed, the staff was kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. More

Jason is amazing at getting my Yukon in when needed. Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! More

Jason Garon is the best. Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair needed on my Envision. And a very rare problem of the air bag system on the passenger front seat electronic system stopped working. So not happy about that. Not rating the quality of work yet because the part had to be ordered therefore it has not been done yet. More

The service tech was knowledgeable and efficient. I appreciated that he took the time to explain what he found and outlined solutions to fix the problem with my vehicle. They had no issue getting me I appreciated that he took the time to explain what he found and outlined solutions to fix the problem with my vehicle. They had no issue getting me in the day after I called and getting the work done promptly. More

They are all really nice and helpful to everyone and they do really good work and the mechanics do really good job when there working on the vehicles do really good work and the mechanics do really good job when there working on the vehicles More

Did a great job with my truck. I highly recommend the service department. Good job I highly recommend the service department. Good job More