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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,494 Reviews

2,494 Reviews of Palmen Buick GMC - Service Center

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August 08, 2018

Oil change Work done was fine. Service rep was great. Although I thought a hour and half was pretty long for an oil change and tire rotation. Especially when More

by TIM92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Phillips
August 06, 2018

Service Center I’ve had Palmen service my vehicles since at least 2007 and the work has always been done well. I recommended this service center to my son for purcha More

by JMPBRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2018

I’m having a recurring problem that is GMCs fault and Palmen I’m having a door molding issue that’s unusually ongoing and Palmen has been very accommodating. It’s a design flaw that’s been followed around by a c More

by TEDKREGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2018

Awesome as always! I continue to have the best experience!!! I needed a oil change and called Tim Hoffman, got me in right away, and was extremely concerned that my ve More

by jimeez4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hogan, Scott - aka 'Mac' Macdougall
August 03, 2018

Great service! Jason always helps us out with all of our cars even on short notice. We’ve been coming to Palmen for our cars and service since 2008 and because of th More

by KATIESTAROSTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2018

Summary of visit Everything was fine. Just in for an oil change and tire rotation. Nothing major. No major issues were found. Didn't expect any major problems. More

by JOHNPAVLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
July 31, 2018

Outstanding job The service I receive is always top notch. My needs are always met. I'm completely satisfied with the service I receive. The service team is always co More

by VKALSTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

terrific Job My dealings were with Tim Hoffman and he is an excellent service adviser. Although my problem was way out of the ordinary, Tim and his team of technic More

by JEFFORYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Very Happy and satisfied with overall service and facility. Listen to my concerns regarding my 2017 XT5 and results were excellent. Maintenance Service was completed within a hour and parts ordered to fix click More

by JCOLE1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2018

Excellent service Palmen’s service center was quick and efficient. They explained to me what was wrong with my car, gave me an itemized list of the cost of the repair a More

by smerich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan First
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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