Palmen Buick GMC - Service Center

nice and friendly I'm happy with the treatment in this service department. The folks are polite and efficient.Service took about as long as expected. Explanation of ser I'm happy with the treatment in this service department. The folks are polite and efficient.Service took about as long as expected. Explanation of service provided was perfect. More

Equinox and Deer Hit Tim Hoffman did a great job analyzing o\the codes from the deer hit and got the one repair done quickly and kept us apprised of the progress Tim Hoffman did a great job analyzing o\the codes from the deer hit and got the one repair done quickly and kept us apprised of the progress More

Buick fix Anytime I need service on my car I can always count on Tim in the service department. He always has a car ready for me to loan and keeps me up to dat Anytime I need service on my car I can always count on Tim in the service department. He always has a car ready for me to loan and keeps me up to date on the progress of my car. More

Excellent customer service Jeff made my experience so friendly and fast. Very thorough with the repairs and helped me understand what was going on. I appreciate his service to m Jeff made my experience so friendly and fast. Very thorough with the repairs and helped me understand what was going on. I appreciate his service to my Regal. I will recommend him to everybody and I will be back. More

Great experience The service manager Tim Hoffman went above and beyond to get everything handled!! Very happy with how he took care of things for us. He is great at hi The service manager Tim Hoffman went above and beyond to get everything handled!! Very happy with how he took care of things for us. He is great at his job! More

Excellent Service at Palmer Motors This appointment was a routine oil change. It took only 20 minutes or so and I waited in the Waiting Room. I have always been pleased with the auto This appointment was a routine oil change. It took only 20 minutes or so and I waited in the Waiting Room. I have always been pleased with the auto service I have received. I have been a customer since 2004 and always know I can be helped and served well. Jason Garon has always taken care of my service to my car. I did talk with Mike Kehl when I was leaving. He gave me some information for when I decided to trade in my 2010 Chevy Malibu. More

Jason in service is the best. Jason is always willing to help with any questions we may have. He is very professional and curteous. We would highly recommend him to anyone who ne Jason is always willing to help with any questions we may have. He is very professional and curteous. We would highly recommend him to anyone who needs service on their vechile. More

Sun roof repair Made appointment to repair the sun roof on my 2014 Buick Encore. Was provided a loaner vehicle and the work was completed within 24 hours. Professiona Made appointment to repair the sun roof on my 2014 Buick Encore. Was provided a loaner vehicle and the work was completed within 24 hours. Professional, friendly service and front desk staff. Have always had a positive experience at Palmen. More

Great service writer I arrived a few minutes early and got helped by service writer with in a minute. He wrote up service ticket and told me that there would be no charge I arrived a few minutes early and got helped by service writer with in a minute. He wrote up service ticket and told me that there would be no charge that it was all covered. Made my day! More

oil change tire rotation Service personnel was prompt, friendly, and knowledgeable. Job was done in a timely fashion. Shop was clean and orderly. I was pleased with the servic Service personnel was prompt, friendly, and knowledgeable. Job was done in a timely fashion. Shop was clean and orderly. I was pleased with the service. More