2,350 Reviews of Palmen Buick GMC - Service Center
Smooth Very detailed explanation of repairs. The process is so smooth! I will be back again when I need any type of service! Thanks Palmen and Kevin! Very detailed explanation of repairs. The process is so smooth! I will be back again when I need any type of service! Thanks Palmen and Kevin! More
Routine service visit Jason's attentiveness to the customer's needs is always awesome. The service area is a clean and friendly environment. If your consultant is not rea Jason's attentiveness to the customer's needs is always awesome. The service area is a clean and friendly environment. If your consultant is not readily available, another will page them and/or get your process started. More
Great Service Keeps Me Coming Back Jason goes above and beyond to make sure that my vehicle is maintained without it being an inconvenience to me and my family! Great job! Jason goes above and beyond to make sure that my vehicle is maintained without it being an inconvenience to me and my family! Great job! More
Service visit Always great service. The service team is top notch. Truck was returned to me nice and clean as always. Work was done quickly and as promised. Always great service. The service team is top notch. Truck was returned to me nice and clean as always. Work was done quickly and as promised. More
Service for recall work I dropped my car off To take care of some recall work. A courtesy car was provided and I was on my way to work in no time. Always friendly and courteo I dropped my car off To take care of some recall work. A courtesy car was provided and I was on my way to work in no time. Always friendly and courteous without trying to sell me add on work. More
Oil change on my ram 3500 Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my t Guys did a great job, they took the time to hear my concerns and completed the job on time and to my satisfaction. Thank you for taking care of my truck. More
Left me wondering My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her My wife brought her Buick Lacrosse (which we purchased from Palmen) because the system that connects to your phone has NEVER worked. They charged her $139 to put on the analyzer, only to tell her it would cost another $185 to replace the "bluetooth antenna", and possibly another $595 to replace the VCIM (Vehicle Communications Interface Module). Additionally, her trunk will not stay closed (technician states it's a known problem). States it would be another $147 to replace corroded switch. These are known Buick defects. Why are customers being made to pay to correct these types of issues? More
Excellent Oil Change Love this place....Staff extra friendly. Atleast 3 employee stop to ask if I need anything. Very quiet and relaxing spot for a oil change and car wash Love this place....Staff extra friendly. Atleast 3 employee stop to ask if I need anything. Very quiet and relaxing spot for a oil change and car wash. More
Easy quick repair with great communication Palmen Buick GMC Cadillac never ceases to provide great customer service with quality work and convenience for my time guaranteed. Jason Garon is part Palmen Buick GMC Cadillac never ceases to provide great customer service with quality work and convenience for my time guaranteed. Jason Garon is particularly determined that I am completely satisfied and informed before I walk out the door. More
Very good Experience I was up there with my son having routine maintenance performed on our vehicle. Tim made sure we were taken care of from beginning to end. The rest of I was up there with my son having routine maintenance performed on our vehicle. Tim made sure we were taken care of from beginning to end. The rest of the staff supported us as well. Thanks to everyone involved. More