Palmen Buick GMC - Service Center

Oil change The oil change took longer than I expected. But Tim thought my appointment was 230. However I was told 130. So I waited till done Overall it was The oil change took longer than I expected. But Tim thought my appointment was 230. However I was told 130. So I waited till done Overall it was good. More

Service experience with Palmen Cadillac The service was very thorogh, repairing an issue that a different service provider tried to repair twice. The waiting area is inviting but because the The service was very thorogh, repairing an issue that a different service provider tried to repair twice. The waiting area is inviting but because the service could not be completed same day I was provided with a loaner vehicle. More

In and out without a problem Brought my Cadillac in for a recall and oil change. I was able to drop it off and have service completed while I was at work. Tony called me as soon a Brought my Cadillac in for a recall and oil change. I was able to drop it off and have service completed while I was at work. Tony called me as soon as work was finished and I was able to pick it up immediately after work More

Job well done. Tim, has helped me time and time again. I've spent thousands of dollars maintaining my SUV and have always felt satisfied with the work. Tim, has helped me time and time again. I've spent thousands of dollars maintaining my SUV and have always felt satisfied with the work. More

timely oil change service adviser was friendly and helpful; oil change was scheduled and was completed in a timely manner; welcoming waiting area ... supplied with refr service adviser was friendly and helpful; oil change was scheduled and was completed in a timely manner; welcoming waiting area ... supplied with refreshments, reading materials and tv, More

Great! Encountered no problems. Was provided a courtesy car. A part was ordered and did require a return appointment. Was kept informed on the status of repa Encountered no problems. Was provided a courtesy car. A part was ordered and did require a return appointment. Was kept informed on the status of repair. More

nice and friendly I'm happy with the treatment in this service department. The folks are polite and efficient.Service took about as long as expected. Explanation of ser I'm happy with the treatment in this service department. The folks are polite and efficient.Service took about as long as expected. Explanation of service provided was perfect. More

Equinox and Deer Hit Tim Hoffman did a great job analyzing o\the codes from the deer hit and got the one repair done quickly and kept us apprised of the progress Tim Hoffman did a great job analyzing o\the codes from the deer hit and got the one repair done quickly and kept us apprised of the progress More

Buick fix Anytime I need service on my car I can always count on Tim in the service department. He always has a car ready for me to loan and keeps me up to dat Anytime I need service on my car I can always count on Tim in the service department. He always has a car ready for me to loan and keeps me up to date on the progress of my car. More

Excellent customer service Jeff made my experience so friendly and fast. Very thorough with the repairs and helped me understand what was going on. I appreciate his service to m Jeff made my experience so friendly and fast. Very thorough with the repairs and helped me understand what was going on. I appreciate his service to my Regal. I will recommend him to everybody and I will be back. More