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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,729 Reviews

2,729 Reviews of Palmen Buick GMC - Service Center

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October 16, 2020

Very good dealership to deal with Dan fees fantastic manager in the service department Dan sells very great sales person I would recommend this dealership to anybody great job everybody. More

by WILLOUW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

These hard working people always take great care of my family’s vehicles. I high recommend this place to anyone looking for great service and prices. More

by Truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

Tim Hoffman was wonderful and got me in and out quickly. Price was excellent and will definitely be back to have my car serviced again More

by scoates25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Not happy! I declined having the cabin filter changed and they changed it anyway and charged me for it. Palmen should have eat that, instead they knocked off some of the labor cost! I didn’t want it in the f More

by Dukdukgoose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Palmen Buick GMC responded

I apologize. I am glad that you and Tim were able to work out a discount.

Oct 27, 2020 -

Dukdukgoose1 responded

Did you even read what I wrote! Not happy with that. Think I might have to look else where for service.

October 12, 2020

Tim is always friendly and very helpful. His customer service is something others and emulate!!! I’m and glad that I bought my Jeep from Palmen😀 More

by CHARLENEBROWN40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Jason is my go to guy. Hands down the best! He always makes sure I'm taken care of and keeps me safe on the road. More

by JTENUTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Jeff was great at explaining everything and helpful when it came to my schedule! I didn't purchase my Buick at Palmen but was treated like I did. Thanks More

by 2016EnclaveOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
October 08, 2020

Great service and great people! I had a great experience and was very satisfied with the way I was treated. I would recommend the service to my family and friends! More

by chris.rolbiecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
October 06, 2020

Had a broken antenna that was broke off by the base which you could not unscrew. The service was fast and great to deal with. More

by STARRWARS1953
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

The service that I received was done in a timely and courteous manner. I waited for my car to be done and the waiting area is very comfortable. More

by vjlong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
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