Back

Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,729 Reviews

2,729 Reviews of Palmen Buick GMC - Service Center

Sort by
November 09, 2020

My service tech Jason G. In Kenosha was awesome! He was able to save me some money. My warranty was up but I was well below my mileage. He contacted GMC and they paid 1/2 for a new radiator. without him go More

by Colleensunderland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Iappreciate how fast they were able to service my vehicle. Front desk were very friendly and provided great service as well. Thank you for always being on too of it guys. More

by Abe velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wojciechowski
November 03, 2020

Not happy with GMC but the dealer is great no issues always go for service no where else trust Palmen! Can’t go wrong here! More

by RICKVTWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Great service, reliable repairs, fair pricing, good follow-up, ability to be flexible for scheduling appointments, trustworthy reputation for guaranteed repairs, and good geographical location. More

by JASLINDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

I always receive quality work from friendly staff. I had trouble scheduling an online appointment. When I got to the service department, they got me in even though I wasn't scheduled. Nice, comfortable More

by GRIFFINTRIBE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Great communication. In and out for routine maintenance quicker than I anticipated. Very Happy with that! Dealership and staff take COVID precautions seriously and safely. More

by Cdekok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Sales and Cashier Five Stars, Jeff Nagy
October 30, 2020

Excellent job, very nice and friendly crew, will continue to use with my 3 other vehicles, whole staff needs a raise!! 👍🏾👍🏾 Thank you very much appreciated!!! More

by lvcris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
October 28, 2020

Took it for factory recall service engine recall. All good tested. Brake line inspection quote. Thankyou. Talked about anti brake system he said bleeding for the brake line done it will cost $1950 to sol More

by Ayoobkhan14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

bad service and they charge you for every single code they scan And they not even fix my truck ending up broke on the road and I have to call a tow truck to get it home More

by giorgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Palmen Buick GMC responded

Thank you for your feedback. I will be sure that we look into the issue.

October 26, 2020

Great team and service. I wish all were wearing masks as all their signs say they should. Easy to get in and quick service too. More

by MTROHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nagy
...
199
...