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Palmen Buick GMC - Service Center

Kenosha, WI

4.6
2,350 Reviews

2,350 Reviews of Palmen Buick GMC - Service Center

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April 12, 2024

Warmly greeted and immediately addressed, the staff was kind,courteous and knowledgeable. The waiting area was warmly decorated and clean. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Johnson
April 11, 2024

Jason Garon is the best. Always great to work with and very professional and nice. The service is always fine. The only disappointing part is the total cost of the repair More

by TAR1603
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Jason is amazing at getting my Yukon in when needed. Best service advisor I have ever had at any dealership. He goes above and beyond to make things happen! More

by captken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I have gotten all of my service done at Palmen and I just bought a car from them. The service techs are knowledgeable and helpful. Juan, my salesperson, went the extra mile to ensure I was happy with my purc More

by Pattsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

The service tech was knowledgeable and efficient. I appreciated that he took the time to explain what he found and outlined solutions to fix the problem with my vehicle. They had no issue getting me More

by tbdeibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd (Service Tech)
April 09, 2024

They are all really nice and helpful to everyone and they do really good work and the mechanics do really good job when there working on the vehicles More

by Zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Salisbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Resendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Tomasello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Did a great job with my truck. I highly recommend the service department. Good job More

by conch1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Garon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Gersch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Great customer service and great interaction with customers also a pleasant waiting area to wait until car was finished More

by Hinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

They were all very nice told me exactly what they were going to do, and when it was gonna cost More

by Ivylilly06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Vitullo
April 04, 2024

Palmer has always provided exceptional customer service. The dealership is an excellent professional organization. Words More

by Rsamer
Recommend Dealer
Yes
Employees Worked With
Tim Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hoffman
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