Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,732 Reviews of Palmen Buick GMC - Service Center
Sort by
February 19, 2023
took truck in for oil change and there was a 22 minute recall for a camera..it took 2 days to fix in which now my reverse camera don't work..certified?? recall for a camera..it took 2 days to fix in which now my reverse camera don't work..certified?? More
by pittsbrother
Verified Customer
February 18, 2023
Highly motivated, very professional and courtesy. They get back to me promptly. I recommend Palmen dealership to all. They get back to me promptly. I recommend Palmen dealership to all. More
by j.doan
Employees Worked With
February 18, 2023
Bought a used Silverado and within the first two weeks I have brought the truck back 5 times for repairs have brought the truck back 5 times for repairs More
by EKNIEST23
February 17, 2023
Tim was so incredibly helpful! I called late on a Monday and he was able to get me an appointment for first thing the next morning. He was very knowledgeable and kind and provided I called late on a Monday and he was able to get me an appointment for first thing the next morning. He was very knowledgeable and kind and provided superior customer service. It can often be overwhelming to walk into a service center as a woman that doesn't know a lot about cars, but he explained things very well and didn't make me feel silly for not knowing much like some car guys can. I sometimes put off car maintenance because I'm afraid of how I'll be treated, but I will definitely be going back to this location because of how great my experience was. More
by kimslabosz
Employees Worked With
February 16, 2023
I waited from 2pm till 5pm for an oil change. I seen my car parked in the garage with the hazard lights on at 3:30 I kept walking over to see it in the same place finally I went to ask what the h I seen my car parked in the garage with the hazard lights on at 3:30 I kept walking over to see it in the same place finally I went to ask what the hold up was, I was told my car is ready it was parked there drying off from the car wash. Never ever again will you see my car or any other relative of mine. I was thinking about buying a car in the spring not from there. You have no regard or respect for a customers time. So I have none for you! Very dissapointed with the customer service. No complaints about your mechanical crew. More
by jujo
Employees Worked With
I think his name was Dan.
February 15, 2023
I have been getting my vehicle’s serviced at Palmen motor for over 15 years and am highly satisfied. Tim Hoffman is an excellent service manager. for over 15 years and am highly satisfied. Tim Hoffman is an excellent service manager. More
by Ddrroliman
Employees Worked With
February 15, 2023
Service advisor was super nice and wrote up my car quickly and asked questions about additional services but didn't pressure me. I would definitely visit this dealer again. quickly and asked questions about additional services but didn't pressure me. I would definitely visit this dealer again. More
by abentrup
Employees Worked With
Jeff Nagy
February 15, 2023
The service is always good. The guys at the service desk are always so helpful. The guys at the service desk are always so helpful. More
by Susanmcenni
Employees Worked With
February 14, 2023
Prompt attention to my appointment work was performed quickly and correctly. Staff was friendly. Well Done. Thank you quickly and correctly. Staff was friendly. Well Done. Thank you More
by Scott
Employees Worked With
February 12, 2023
Personable, kind, efficient. Prompt. Very happy with my service and I got a car wash too! Prompt. Very happy with my service and I got a car wash too! More
by NancyP
Employees Worked With
