Palmen Buick GMC

Recall work and accessory installation Dealership did not identify a 3 hour time frame for the recall work so I did not plan accordingly. I ordered black emblems from gmc accessory website Dealership did not identify a 3 hour time frame for the recall work so I did not plan accordingly. I ordered black emblems from gmc accessory website and asked for installation quote - quote was 2 times higher than the gmc accessory website. dealer wanted 140/emblem and website was 127 total. More

Routine service Tim H handled everything professionally and courteously and explained all work that was to be completed Car was returned clean Completely satisfie Tim H handled everything professionally and courteously and explained all work that was to be completed Car was returned clean Completely satisfied with the service rendered More

New car purchase Hassle free overall Staff worked to make sure we had a good overall experience The dealership was ready to price our trade do the financing and set Hassle free overall Staff worked to make sure we had a good overall experience The dealership was ready to price our trade do the financing and set us up to go in under an hour More

Oil change and maintenance Always friendly people..and fast..jason is the best and his crew..totally would recommend this dealership to others. The girls answering the phones ar Always friendly people..and fast..jason is the best and his crew..totally would recommend this dealership to others. The girls answering the phones are also very helpful. More

This time good last scratched new truck so 1 for 2 One for two bad and good. Scratched new truck first time all good the second when a customer spends 1000$ on a truck top and paint is damaged service One for two bad and good. Scratched new truck first time all good the second when a customer spends 1000$ on a truck top and paint is damaged service said nothing More

Amazing service !!! Tony in service was amazing my truck broke down and I needed a loaner car, I was provided everything I needed and the work that the service guys did w Tony in service was amazing my truck broke down and I needed a loaner car, I was provided everything I needed and the work that the service guys did was amazing my truck is like brand new! More

Service Great overall staff there, and the prices is phenomenal I live far away from the dealership it's worth the travel I swear it is... Great overall staff there, and the prices is phenomenal I live far away from the dealership it's worth the travel I swear it is... More

Quality service I truly appreciate the price match. It’s good to know I can get Cadillac service and still receive the best price available. Thank you! I truly appreciate the price match. It’s good to know I can get Cadillac service and still receive the best price available. Thank you! More

New car purchase As far as buying the car the experience was fine. In order to schedule an oil change I called four different times and never got to speak with anyone As far as buying the car the experience was fine. In order to schedule an oil change I called four different times and never got to speak with anyone. My husband finally went there and he set up an oil change. It was very kind of them not to charge for it I don’t know if this is normal or not but much appreciated. L More

Brakes fixed Brakes making a racket, Palmen Service to the rescue. No fuss , no muss. I was kept appraised of the progress, and able to get the vehicle back no pro Brakes making a racket, Palmen Service to the rescue. No fuss , no muss. I was kept appraised of the progress, and able to get the vehicle back no problem. More