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Palmen Buick GMC
Kenosha, WI
3,551 Reviews
Welcome to Palmen Buick GMC Cadillac! Palmen Buick GMC Cadillac is a new Buick, GMC and Cadillac dealership that proudly serves Kenosha, WI and the surrounding communities. Normally, the “About Us” page is a dedicated place for any business to talk about how great they are, however, we think this page should really be called “About You”. Purchasing a new or used vehicle in Kenosha, WI is a big decision and it’s one that you need to feel completely comfortable with. This is why when you visit our dealership, located at 7110 74th Place, Kenosha, WI 53142, you won’t be met with a pushy sales pitch and an unresponsive atmosphere, but rather by a group of professionals that truly cares about you and your family finding the perfect vehicle. Here at Palmen Buick GMC Cadillac we take the time to get to know each and every one that visits us so we can provide a shopping experience that accommodates individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 7:00 AM
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Showing 3,551 reviews
December 15, 2020
Great customer service with a very professional staff. This was my first time there and this is by far the best auto-service dept that I have been affiliated with. I am a Military man and I have been to This was my first time there and this is by far the best auto-service dept that I have been affiliated with. I am a Military man and I have been to numerous dealerships all over the USA and this is by far the best yet. More
by Duck
Verified Customer
December 14, 2020
Good service good work all people at dealer specialy orlando wreath salesman i wheel recomend my family members too see orlando gmc beast trucks in world orlando wreath salesman i wheel recomend my family members too see orlando gmc beast trucks in world More
by Pancho 23
Employees Worked With
December 14, 2020
All I can say is working with Palmen was a pleasurable experience. Everyone that I dealt with wanted to make sure that I was happy and well taken care of. They are polite, friendly, and attentive. experience. Everyone that I dealt with wanted to make sure that I was happy and well taken care of. They are polite, friendly, and attentive. More
by stanularj
Employees Worked With
December 12, 2020
I am very satisfied with Palmen Motors Juan Resendiz In New truck sales was extremely helpful and very professional very happy to meet him and do business with him at Palmen motors New truck sales was extremely helpful and very professional very happy to meet him and do business with him at Palmen motors More
by wolson
Employees Worked With
December 11, 2020
Over all the service was ok, but the wait time was why to long. I waited over 3 hrs. I was told my car would be ready in about 1/2 hr it took another hr and a half. My appointment time was 10 am and I check long. I waited over 3 hrs. I was told my car would be ready in about 1/2 hr it took another hr and a half. My appointment time was 10 am and I checked out almost 1:30pm. I was told the person that I was working with was on lunch. I was never told he was going on lunch. Someone else came to check me out. Very disappointed More
by Cheryldoz
Employees Worked With
December 10, 2020
The whole team at Palmen took great care of me and worked with me until I was satisfied with my deal. Darryl James was very knowledgeable on the vehicle and made sure I was happy all the way through the p with me until I was satisfied with my deal. Darryl James was very knowledgeable on the vehicle and made sure I was happy all the way through the process. After I took delivery we found their was an issue with the radio and Jeff Nagy made certain that it was completely fixed to my delight. Overall this was a great experience and I recommend this dealership to anyone looking for another vehicle. More
by Steve62
December 09, 2020
Jeff Nagy, Tony Wojo and the people in the service department are great. I went in for a recall and Jeff & Tony handled the whole process efficiently. My vehicle was ready on time with no issues. See department are great. I went in for a recall and Jeff & Tony handled the whole process efficiently. My vehicle was ready on time with no issues. See these two guys for your service needs. More
by Davetech62
Employees Worked With
Jeff Nagy, Tony Wojciechowski
December 09, 2020
Excellent customer service, efficient, respectful of time. Great self-service website for scheduling your service appt. on line. Friendly staff throughout! Wouldn’t go anywhere else! time. Great self-service website for scheduling your service appt. on line. Friendly staff throughout! Wouldn’t go anywhere else! More
by LBBASKET
December 07, 2020
Nissan is perfect and Orlando Moncayo help me with my decision by going over everything with the vehicle and it’s past. 5 star rating is well deserved. I will recommend Orlando Moncayo and the dealership decision by going over everything with the vehicle and it’s past. 5 star rating is well deserved. I will recommend Orlando Moncayo and the dealership to everyone wanting a new or used vehicle. More
by Issac692002
December 05, 2020
My rating is completely based on customer service. This was my first time visiting the Palmer Buick GMC site. Time management is the key. I waited over five minutes just for a service consultant to assista was my first time visiting the Palmer Buick GMC site. Time management is the key. I waited over five minutes just for a service consultant to assistant me, once checked in I waited another two hours to be advised what was wrong with my car. I was later informed by my Service Consultant that the delay was not the Mechanics fault, he decided to delay not telling me earlier what was wrong with my car. I was charged for two hours of work, and my car wasn't fixed. I explained to my Service Consultant that because there wasn't any transparency, or consideration for time management and cost, please put my car back together, because I do not like to be taken advantage of. The most unfortunate part of this is the other employees inside of the building were polite and were respectful of others time, and cost. I'm disappointed, because I had high expectations, but poor customer service and ineffective communication can affect business outcomes. I hope no one in the future experience this outcome. More
by atifarobinson
Employees Worked With
